Tulsa Hyundai - Service Center

Great Customer Service Everything was excellent! They were helpful and didn't make me feel like an idiot for hearing something going on with my car. Best service ever! Everything was excellent! They were helpful and didn't make me feel like an idiot for hearing something going on with my car. Best service ever! More

Great Experience I have always had great service here. I also appreciate the complimentary shuttle service to and from work, I feel good about bringing my cars here. I have always had great service here. I also appreciate the complimentary shuttle service to and from work, I feel good about bringing my cars here. More

I was blown off and argued with I had a heat shield rattling and the service man tried to ignore it, saying it was a pop bottle. I was told to come in at 730 for my service appt but I had a heat shield rattling and the service man tried to ignore it, saying it was a pop bottle. I was told to come in at 730 for my service appt but the tint guy doesn't show up until noon. As I waited I overheard salesmen brag about how they screwed other customers. This car will be my first and last Hyundai and I will not recommend this dealership to anyone. Tyler is the one that tried to tell me nothing is wrong. Not listed is Michael Abbedut that argued with me and told me it was a soda bottle and when I showed him how loose the heat shield was left me standing in the bay. Scott has generally listened and done what was necessary More

the best car dealership i have ever visited it has been my experience in the 81 years I've been on this planet that the sales departments are your best friends ever and you tolerate the service it has been my experience in the 81 years I've been on this planet that the sales departments are your best friends ever and you tolerate the service department - the service department at Tulsa Hyundai is the best ever - period! They treat you like family with a special shout out to Scott - you guys are great. More

They were amazing!! I was very impressed with the service I received. Everyone was friendly and quick to help me with the issues I had with my vehicle. I was very impressed with the service I received. Everyone was friendly and quick to help me with the issues I had with my vehicle. More

Exceptional! Michael knows his stuff when it comes to servicing my Sante Fe! Very knowledgeable and up to date with everything I need to get it serviced. Michael knows his stuff when it comes to servicing my Sante Fe! Very knowledgeable and up to date with everything I need to get it serviced. More

Oil change Jerome got me in my new Sonata, with a very good deal. Paul was effienct, had my 3000 mile oil change done. Everyone was friendly and went out of the Jerome got me in my new Sonata, with a very good deal. Paul was effienct, had my 3000 mile oil change done. Everyone was friendly and went out of their way to make you feel welcome. More

Great service Scott Monroe is an awesome service person. He has gone above and beyond to help me out every time I take my car in to be serviced. He is very friend Scott Monroe is an awesome service person. He has gone above and beyond to help me out every time I take my car in to be serviced. He is very friendly and makes the visit enjoyable. More

HAPPY Customer Very happy with service provided by Tulsa Hyundai. My service advisor Michael was helpful and professional with the handling of my service needs. I Very happy with service provided by Tulsa Hyundai. My service advisor Michael was helpful and professional with the handling of my service needs. I did not feel pressured to perform any additional services. Repair was done timely, and I’m COOL again!! More

Horrible Customer Service I truly HATE that I ever picked them for my service warranty. I started with Scott Malone who would never return my call or take the time to communica I truly HATE that I ever picked them for my service warranty. I started with Scott Malone who would never return my call or take the time to communicate the status of my repairs. Scott continuously had excuses. After a couple of visits Brian the service manager decided to get me a new service manager Paul. So of course Paul started out very nurturing and communicative. That was short lived! I own a Equus it has all of the bells and whistles. It is a great car but does have how mileage, but I have a warranty. They get a deductible from me and a crazy amount from my warranty provider with any service they complete because it is a luxury car. Every time I take my car in they have a poor excuse for the delay in the repairs and xx about a loaner car. I drive an Equus they put me in a elantra...wow! My last repair took 1 month to get my car back and received very little communication other than a letter from a sales person trying to get me to trade my car in. I do NOT recommend you use their service department. While in the loaner I had a low tire issue and they told me to take it to Hibdon. Why? You have a service department. Hibdon said it needed a new tire, I advised Hyundai and they sent a runner to pick up the loaner and handed me an invoice for $100.00 for the tire replacement. Once in the shop they took a look at the tire, patched it and returned it to me and removed the charges for tire replacement. The Elantra had 2800 miles on it, so someone will be purchasing a vehicle with a defective tire. So sad... The sales department is just as bad. My daughter found a used Kia Optima online, she test drove the car and loved it! Spoke w/Reginald Blair who xx her with taking care of her and recommended various options to close his sell to reach 30 for the month . We called scheduled time to come in to finalize purchase. They haggled us with the price. Spent 5 hours to close deal she already had financed thru her Credit Union so we walked in with a blank check. Still had to wait for 2 page paperwork to be completed. Tommy Cheatwood(name says all) tried to guilt us in to a higher price for car and finance thru Hyundai for a better negotiation. Tommy said they were losing money because we weren't financing through them. Car had been on the lot for almost 3 months and they were losing money anyway. Why would you tell a customer that? He continued to xx and finally gave permission for price adjustment. 2 hours later we head back to close deal with Steve Woodridge, xxxxxxx, was not friendly and tried to have my daughter sign a blank check. Steve said that accounting would fill in the rest of the info. Really Steve? She is 21, but I am not, who signs a blank check? Steve then filled in the numerical part with $800 more than the negotiated price. When confronted him. He commented " oh well just print a new check off the internet!" as if the check was not good. I wrote in the dollar amount and adjusted his fraud attempt. Bad bad service!! Had she not LOVED this car we would have left. You think with all of that nothing else could go wrong, but no! Reginald preps the car and brings for us to leave. Then tell us that the air is not working and it's just a sensor, but has spoken to service and it will get taken care of someone else had brought to their attention when they test drove it. Needless to say she did not pick her car up for 5 days after purchase and air still was not fixed. She contacted the Kia dealer (Primeaux) they confirmed warranty, she took in and they took care of her and waived the deductible. I strongly recommend you not purchase a car from them, nor allow them to do repair. Brenda Monroe service administrator was very friendly and communicative. More