1,706 Reviews of Tulsa Hyundai - Service Center
Stacey was very helpful. informative and nice I want to thank her very much she made me feel comfortable and she always kept informed on what the mechanic were doing thank her very much she made me feel comfortable and she always kept informed on what the mechanic were doing More
I arrived at 9:45 Am via appointment to have the brakes on my vehicle inspected. After several hours, I tried numerous times to get through to my service advisor but no one would answer the phone. I cal on my vehicle inspected. After several hours, I tried numerous times to get through to my service advisor but no one would answer the phone. I called back and left a message for the service manager to call me. No call came through. I called and asked to speak to the general manager. I was told that he was busy in a meeting and would call me back later. I received no phone calls. I finally got a text from the service adviser late in the day telling me that I need a brake job and also should consider other services to my vehicle. Prices were quoted. I tried to call my service advisor but still could not get through. I called the operator and asked to to tell service that I was on my way to pick up my vehicle and to please have it ready. When I arrived it was not ready and I had to wait. The service adviser said they had been short handed. I told him that that was no excuse for at least not informing me of the situation much earlier. I was glad that I did not take him up on his suggestion earlier when I brought the vehicle in that I could wait on it if I preferred. This wasn't the first time that I have had problems getting through but it was the straw that broke the camel's back and the last time me and mine will be using Tulsa Hyundai. Bye the way, I had the brake job done at Regional Hyundai and they charged me $336.00 less that what your service advisor quoted. I should have been taking my vehicles to the all along. Color me gone. More
Stacy was awesome! She was very informative and nice! She deserves a raise! I appreciate her actually letting me know the status of my car’s needs. deserves a raise! I appreciate her actually letting me know the status of my car’s needs. More
Had a very good experience on this visit ever details were given to me to.makevmy decision. Thank you thank you Greg kudos to receptionist were given to me to.makevmy decision. Thank you thank you Greg kudos to receptionist More
Sold us a used car that we haven't even driven 300 miles and has been in their shop 4 times - the first time for a problem they obviously knew about when they sold it to us and the other 3 times because of and has been in their shop 4 times - the first time for a problem they obviously knew about when they sold it to us and the other 3 times because of errors in repairs in the service department. More
This visit included a Hyundai covered-oil change as part of my car purchase and the staff was friendly. The waiting area was clean and the wait time for the service was less than expected. I appreciate the of my car purchase and the staff was friendly. The waiting area was clean and the wait time for the service was less than expected. I appreciate the professional and prompt service I received. More
I came in for a scheduled oil change and I had to wait 3 hours before it was finished. The service department was apologetic and explained they were short handed that day, but could have informed me and re hours before it was finished. The service department was apologetic and explained they were short handed that day, but could have informed me and rescheduled if I choose to. More