Tulsa Hyundai - Service Center

After I left my appointment there was a screw on my passenger side floorboard from when they checked my air filter, had to go back to have it screwed back in!! I absolutely HATE that they call me & sol passenger side floorboard from when they checked my air filter, had to go back to have it screwed back in!! I absolutely HATE that they call me & solicit me for my for service business, irritates me to no end & makes me want to go elsewhere!! I have actually blocked the dealership numbers on my phone to stop them from bothering me!! More

Stacey did an excellent job helping me throughout the repair process. She was knowledgeable and made sure there was clear communication. She’s a great asset to the team! repair process. She was knowledgeable and made sure there was clear communication. She’s a great asset to the team! More

This dealership is normally always great! However, this appointment for my oil change was for 12:45pm, but they skipped doing my vehicle for other customers. They were not finished with my oil change un appointment for my oil change was for 12:45pm, but they skipped doing my vehicle for other customers. They were not finished with my oil change until 2:30pm. FOR AN OIL CHANGE. I also was never updated on anything, I had to ask what was happening and no one knew who I should talk to about the wait. I was being very kind and patient. More

Excellent service! Stacy made me feel welcome and loved her positive attitude! Great all around! Thank you to all that service my car. I wouldn't take my car anywhere else! her positive attitude! Great all around! Thank you to all that service my car. I wouldn't take my car anywhere else! More

The entire staff was wonderful. The advisors, the mechanics, all the way to the girl I paid at the end for my services. All were very kind & did their jobs well. mechanics, all the way to the girl I paid at the end for my services. All were very kind & did their jobs well. More

My appointment was for a recall. I waited 2 hours to be given a list of items I might want to have done and was told they would order the part for the recall. Dumb. Then I waited another hour for my car to given a list of items I might want to have done and was told they would order the part for the recall. Dumb. Then I waited another hour for my car to be brought back around. More

It took about 2 1/2 hours to have the problem identified correctly. I was called about an issue that wasn’t even on my car. My wife had to sit there waiting while she was given the run around. Eventually to correctly. I was called about an issue that wasn’t even on my car. My wife had to sit there waiting while she was given the run around. Eventually took care of the signal light and supposed harness issue. Costed $200 for a minor issue. Seems like every time we take our vehicle to any of the locations, there’s always an headache attached with the visit. More

However I don't feel my question was answered to what I needed to do on my end for maintenance im so confused still not sure who I spoke with needed to do on my end for maintenance im so confused still not sure who I spoke with More

They just took a little longer that normal, maybe because you were short handed that Saturday, but overall, good service. My oil changed, took almost 2 hours to get done you were short handed that Saturday, but overall, good service. My oil changed, took almost 2 hours to get done More

John Glenn was great to deal with-he stayed on the problems we had until the issues were finally resolved. Personally, I give John 5 stars-however it took us 2 trips to fix the seat button fixed and 4 problems we had until the issues were finally resolved. Personally, I give John 5 stars-however it took us 2 trips to fix the seat button fixed and 4 trips to finally get the gas tank door fixed We live approx. 70 miles from the dealership and yesterday I made the trip with little gas to spare. Tulsa Hyundai filled my tank for their error because after I was assured the door was fixed and it wasn't and had to make the trip back. The other issue was we purchased the car from another dealership which was further distance and my wife wasn't happy with the service department there and we purchased an extended warranty and she had to prove it to your office stating they didn't have a record of it even when she told them she brought it in prior for something that went wrong. Now she keeps the warranty in the car just in case it happened again. More