Tulley Automotive Group - Service Center

stay away from this dealer it overcharges customers stay away from this dealer it overcharges customers visited to have my blownout tire replaced, I have a road hazzard warranty which I was told woul stay away from this dealer it overcharges customers visited to have my blownout tire replaced, I have a road hazzard warranty which I was told would cover everything dealing with my tires and would pay to replace them, it was purchased from a bmw dealer even though my car was ready in 1 hour it took the dealership staff 3 hours to figure out how to file the paperwork also I was told I would need to pay out of pocket expense even though I have a full warranty I was told "that is just what we charge" I contacted the company that holds the warranty and was told that they had to set a dollar limit on this particular dealership because they overcharge customers tried several times to make speak to the dealership and goth the same "that is just what we charge" reason this dealership charges inflated prices to customers , as I have ran the numbers with other dealers in the area. All but this dealership would accept my road hazzard warranty which I purchased from a bmw dealer for some reason this dealer charges more than all the others More

I never expected that I'd spend time talking about a dealership. But this experience is just too incredibly unbelievable that I felt obligated to let everyone know. I thought for location convenience, I dealership. But this experience is just too incredibly unbelievable that I felt obligated to let everyone know. I thought for location convenience, I'd returned my leased car to Tulley which is only 15 min's from my house. I spent almost two hours there waiting for an army of people inspecting the returned car. I was given a list that my windshield needs to be replaced because it has a tiny dent. I needed to pay for two dents that I am not even sure I was shown where they were. Most of all I was asked to pay for two tires because they did not "PASS." Pass what? Am I supposed to return a brand new car? I was told because I leased the car from MA which has a "stricter" rule. Something I have never heard of. I have leased three cars before. One Porsche which when I returned the car, I was not sure anyone cares whether the car was returned. But at least trouble free. I returned my 2nd BMW, piece of cake. I thought that because I took another BMW out of lot on the same day and I was treated as a royal. But this Tulley experience was just outrageous that I picked up my phone immediately to call BMW peabofy for the return instead. They immediatelt get me the next morning at 7:15. I let know that no other deals involved. Just returning the car. By 7:16 I was done. That was that simple. They took down the mileage. They walked around the car ONCE. They said "all set. Please help yourself with our refreshment while we print out the paperwork from the system." I ended up making an appointment to pick up a 2009 Z4. Mind you that I just bought a MB CLS550 from Chambers the week before my lease ended. The point is this Tulley dealership is just DISHONEST. Buyers be aware. More

I recently had my vehicle detailed and it was damaged while in their care. When I brought the damaged to person's attention I was told it was like that. Which it was not, I would not recommend or purch while in their care. When I brought the damaged to person's attention I was told it was like that. Which it was not, I would not recommend or purchase a vehicle from this dealership. There are far to many other dealers out there, to waste your time with these one!!!!! More