Tulley Automotive Group - Service Center

Excellent Service but Pricey I showed up early and they were able to accommodate me. The office staff and service personnel are exceptional and notify me if there is any changes I showed up early and they were able to accommodate me. The office staff and service personnel are exceptional and notify me if there is any changes to my service needs. There are two reasons for not giving the dealership five stars...cost of services provided and failure to provide for a permanent alignment option like Firestone has. On our New England roads, alignment is a safety concern. A customer should be able to pay once for alignments instead of being nickeled and dimed each time they come in for service. Since our roads are so bad...especially after the harsh winters...vehicles need alignments every few months. Every time the tires are rotated, an alignment makes good sense. While the waiting areas are very nice with snacks provided; I would rather have less comfortable waiting areas and lower service charges. More

Always Good Service It's always great service at Tulley's GMC. The setup the appointment on short notice, gave me a ride home and made sure everything was taken care of. It's always great service at Tulley's GMC. The setup the appointment on short notice, gave me a ride home and made sure everything was taken care of. Even when the truck didn't fit on the alignment rack, the took the truck to another service center and made sure it was taken care of. Thanks as always. Terry More

Excellent service. Our only disappointment is that although promised at the time of the deal the vehicle is not vacuumed when serviced at the GMC service department but Our only disappointment is that although promised at the time of the deal the vehicle is not vacuumed when serviced at the GMC service department but is always washed and vacuumed when our BMW is serviced at the Tilley dealership. More

Safety check I was impressed with the communication from the team. Glad I got the work done. I was a little surprised they didn't wash and vacuum my car after.... I was impressed with the communication from the team. Glad I got the work done. I was a little surprised they didn't wash and vacuum my car after.... I've gotten a lightbulb changed at my last dealership and they washed and vacuumed my car. More

Excellent customer service, comfortable waiting area and qui Everyone was polite and professional. Made me feel welcome and explained what would be done and it was completed ahead of schedule. I felt appreciated Everyone was polite and professional. Made me feel welcome and explained what would be done and it was completed ahead of schedule. I felt appreciated and respected. More

Easy and painless Dustin was great to deal with and talk to. He was able to take my vehicle in for service maintanace right away and got the job done quickly. Dustin was great to deal with and talk to. He was able to take my vehicle in for service maintanace right away and got the job done quickly. More

Windshield washer tank was cracked It was an excellent experience as always! We have always had good experience with this dealership. Do not know the name of the service person, It was an excellent experience as always! We have always had good experience with this dealership. Do not know the name of the service person, More

GMC Service Department The service department was very helpful in addressing our concerns about the automatic seat adjustment. Everyone was friendly and good to work with. The service department was very helpful in addressing our concerns about the automatic seat adjustment. Everyone was friendly and good to work with. Thank you More

A Good Rapport With the Customer Nice greeting from Bill when I drove into the service area! When I walked in to see Dustin he went over my service requests and showed me where I cou Nice greeting from Bill when I drove into the service area! When I walked in to see Dustin he went over my service requests and showed me where I could comfortably wait. Many additional items were checked out on my vehicle. Regarding a paint chip issue I was able to stay a few more minutes until someone from the body shop was available, and a tube of lacquer touch-up paint was explained and demonstrated to me for my future use as might be needed. More

Service went as planned Service appointment was planned online a few days in advance, The service was performed on time and to my satisfaction during inclement weather, I wi Service appointment was planned online a few days in advance, The service was performed on time and to my satisfaction during inclement weather, I will be returning for future service needs - Thankyou More