2,265 Reviews of Tucson Subaru - Service Center
Everyone at this dealership is friendly, courteous, knowledgeable. The immediate reaction is that the guests arrival is like a fine tuned machine. Everyone know what they are doing. The dealership is b knowledgeable. The immediate reaction is that the guests arrival is like a fine tuned machine. Everyone know what they are doing. The dealership is bright, open, clean and well attended. More
I am so thankful for the Service Manager, Steve Gregg, and my Advisor, Monica Estrada! My 2015 Forester extended warranty recently expired (within days of my visit) when a major issue was discovered with and my Advisor, Monica Estrada! My 2015 Forester extended warranty recently expired (within days of my visit) when a major issue was discovered with my Cam Shaft. Monica went to her Manager to discuss the issue and ended up providing extended customer loyalty good will resulting in my extensive vehicle repair being covered at ZERO cost to me. I am ever grateful to them and for the Subaru Dealership for standing behind their brand and for their exceptional customer care commitment. So very blessed to be a Subaru owner! More
Fast, easy, polite and informative. Excellent service all around as usual.From an initial phone call to book an appointment to arriving early and still being processed through to being personally fetch and i around as usual.From an initial phone call to book an appointment to arriving early and still being processed through to being personally fetch and informed of work done. Really fast! More
Friendly, fast, efficient service, always a great experience having my car serviced. Everyone at the dealership cares about their customer needs and keeping them happy. experience having my car serviced. Everyone at the dealership cares about their customer needs and keeping them happy. More
Brittney was professional and friendly. She addressed my concerns and responded in a way that reassured me of my confidence in this dealership. I love returning to Tucson Subaru! concerns and responded in a way that reassured me of my confidence in this dealership. I love returning to Tucson Subaru! More
Great service and communicated timelines very well even during a very busy time. I was contacted when it was done and they got me all squared away once I came back. during a very busy time. I was contacted when it was done and they got me all squared away once I came back. More
I had such a good experience with Brittney for my car servicing. She was prompt, professional and listened to my concerns and personally took the time to review car features with me. 10/10 servicing. She was prompt, professional and listened to my concerns and personally took the time to review car features with me. 10/10 More
Darla took the time and was very patient with teaching and giving me the resources to continue learning the 2021 Outback. Thank you for the help Darla. and giving me the resources to continue learning the 2021 Outback. Thank you for the help Darla. More
Factory software update was successfully performed; dealer provided a loaner; Outback was ready within a few hours. Very happy with the update, especially the placement of start/stop icon on home scree dealer provided a loaner; Outback was ready within a few hours. Very happy with the update, especially the placement of start/stop icon on home screen! Monica Estrada was efficient with great communications. More
I had some questions on how some of the things worked and met with Darla and she went through everything I had questions on and then showed me some things I did not even know about and how to use them and ho met with Darla and she went through everything I had questions on and then showed me some things I did not even know about and how to use them and how it will make driving that much more enjoyable. I felt she was very knowledgeable with how things operate and very good at making it easy to understand. I thought she was great to work with. More