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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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March 19, 2021

Awesome as always did upgrade on radio in new impreza.Service and work quality perfect as always.CJ salesman who sold me car went out of his way to say hi.Dealership reflects owner just great. More

by tomc
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Tucson Subaru responded

Thank you for taking the time to send an awesome review. We always appreciate your business and are always happy to help with your service needs. congratulations on your new Impreza. Jesse Friedman.

Mar 22, 2021 -

Tucson Subaru responded

I am here for you when you need me. Thanks again CJ

March 18, 2021

Brittany was very friendly, helpful and patient. She went the extra mile to answer all of my questions. She explained everything clearly and in a professional manner. More

by Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Tucson Subaru responded

Thank you so much for your kind words, I truly appreciate it. I'm glad to know you had an extraordinary experience here at Tucson Subaru! -Brittney

March 18, 2021

The service I received was extraordinary! I had my windshield replaced. They did a great job and sent the bill to my insurance agent as previously arranged. They also allowed me to use a loaner car s More

by julieepringle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Tucson Subaru responded

Thank you for the kind review. We will always be here for any of your vehicles needs. Jesse Friedman

March 17, 2021

After a miscommunication about an issue with the cargo cover, she took extra effort to clarify and resolve the issue greatly exceeding my expectations. Thanks Brittany. More

by Kamane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Tucson Subaru responded

I want to thank you again for your understanding and flexibility. I am so happy to know that I was able to turn this experience around. And I look forward to seeing you in a few days! Thank you so much! - Brittney

March 17, 2021

Thank you Darla for the follow up information including the links to videos and other key web sites regarding the systems in my new Subaru. More

by desertbilliken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Tucson Subaru responded

You are so welcome. Thank you for the kind review, I appreciate it. Darla

March 17, 2021

Monica Estrada provided knowledgeable, proactive service. Her personal attention and follow-up is exceptional. Monica was very detailed on intake of the vehicle, and even more detailed in personally delive More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 18, 2021 -

Tucson Subaru responded

George, thank you so much for your great review. I really appreciate you taking the time to respond. Please let me know if you need anything. Thanks. Monica Estrada

March 17, 2021

Excellent service and Jessie is a great service advisor!! My car was done early which is always a plus. I was provided a loner car to get to work. Everyone is so friendly and helpful as always:) More

by Jannenejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Tucson Subaru responded

Thank you Mrs. Johnson I appreciate your kind words. I will see you next service!! It is always a pleasure working with you.

March 16, 2021

Darla led her information session with a lot of knowledge and with a kind heart and a delivery that was top-notch and not rushed at all. She answered all of my questions clearly and showed me things I didn't More

by Khris.dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Tucson Subaru responded

Thank you for the amazing review, and welcome to the Tucson Subaru family. I appreciate it! Darla

March 16, 2021

Brittany was awesome! Great customer service and had me in and out quickly. Very friendly and knowledgeable. Made sure i had no questions and or concerns. More

by aharvey3966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I am so glad that you had an extraordinary service experience here at Tucson Subaru!

March 15, 2021

Jesse Friedman was very helpful with helping look into an issue that I was having with the car headlights. He provided excellent service. Thank you! More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Tucson Subaru responded

Thank you for your kind words. I am always here to assist with any of your service needs, see you next visit. Thanks again, Jesse Friedman.

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