Tucson Subaru - Service Center

Service Was greeted very quickly and surprised how fast my service was completed. Marcos Romero was very friendly and answered my questions very well. I wil Was greeted very quickly and surprised how fast my service was completed. Marcos Romero was very friendly and answered my questions very well. I will recommend this dealership to everyone. More

Service Review . . . Experienced excellent service this morning (12/23/2015) at the Tucson Subaru dealership. Noteworthy was our Service Advisor, Kristen Rumler. Kris Experienced excellent service this morning (12/23/2015) at the Tucson Subaru dealership. Noteworthy was our Service Advisor, Kristen Rumler. Kristen was outstanding in her performance, attitude, and dedication to providing excellent customer service. Kristen contributed greatly to this being my most positive experience ever at a automobile dealership. Management at Tucson Subaru is to be commended for their employee selection and training. More

They gave me emergency service very quickly and thoroughly. My "check engine" light lit up and stayed on, cruise control turned off, and a swerving vehicle icon lit up. I drove immediately to Tucson Subaru. F My "check engine" light lit up and stayed on, cruise control turned off, and a swerving vehicle icon lit up. I drove immediately to Tucson Subaru. Frank Calvillo couldn't have been more helpful and the highly trained staff did a thorough check and corrected the problem, all within less than an hour. More

Great fast Customer Service I live in NM and read on line service reviews for Subaru dealerships. The Tucson Subaru was rated very very high so we drove 380 miles on December I live in NM and read on line service reviews for Subaru dealerships. The Tucson Subaru was rated very very high so we drove 380 miles on December 23. We had traffic road construction and was 30 minutes late for our appointment but they fit us in. Our Service Representative was Mr. Dan Ford. Dan was so prompt, courteous and professional. He asked a few questions since we were new customers, asked for my keys and then escorted us to their beautiful waiting area. The area had free drinks and refreshment/snacks. He said it would be around 30 ,minutes and true to his word, the vehicle was done in 30 minutes. Dan also insured that antifreeze and windshield wiper fluids were added. I was truly impressed and will return to the dealership for additional service. Terry T. More

Both purchase and service experiences have been excellent As I expressed in an earlier review, purchasing my Forester was a pleasure. I now can add that follow-on service, both scheduled and a drop by to ask As I expressed in an earlier review, purchasing my Forester was a pleasure. I now can add that follow-on service, both scheduled and a drop by to ask for advice, has been equally outstanding. I can recommend Tucson Subaru, and in particular Dan Ford in service and Joe Micoletti in sales, without reservation.. More

Courteous, timely, efficient with full explanation of servic My service was unscheduled & Marcos was very pleasant and instructive during the diagnosis period. He made all travel arrangements to avoid a long wa My service was unscheduled & Marcos was very pleasant and instructive during the diagnosis period. He made all travel arrangements to avoid a long wait for me, went above and beyond by providing additional safety and service to avoid a trip to the dealership within the month for scheduled service. The shuttle drivers were timely, and provided enjoyable company during the ride. All my experiences at this dealership during the last 8 years have been exceptional. More

Service department This has been one of the best interactions I have had dealing with an auto dealership. All the employees I dealt with openly caring, friendly and addr This has been one of the best interactions I have had dealing with an auto dealership. All the employees I dealt with openly caring, friendly and addressed all my concerns. I would highly recommend Tucson Subaru to anyone! More

Routine Service A very friendly and customer focused staff. A modern and user friendly facility. The staff projected competence and professionalism. I would recommend A very friendly and customer focused staff. A modern and user friendly facility. The staff projected competence and professionalism. I would recommend the service department to others. More

above and beyond service Bob Wilson continues to provide service well beyond sales. Original sales experience was excellent with no sales pressure or gimmicks. Bob Wilson ca Bob Wilson continues to provide service well beyond sales. Original sales experience was excellent with no sales pressure or gimmicks. Bob Wilson came out to the house to help get the car garage door system to work with the garage door opener. Great success! More

Great service! Complimentary shuttle, professional and knowledgeable staff. Marcos was very helpful, timely, and accurate in his estimate. Jennifer assisted with sa Complimentary shuttle, professional and knowledgeable staff. Marcos was very helpful, timely, and accurate in his estimate. Jennifer assisted with sales and offered support with options regarding buying used vehicles and offered other helpful info. More