Tucson Subaru - Service Center

Great Service!!! Larsen paired my new phone when I didn't have an appt. and I just had my 40K service Jade was my service contact. Quick service!! Well done!! Larsen paired my new phone when I didn't have an appt. and I just had my 40K service Jade was my service contact. Quick service!! Well done!! More

Service satisfaction The tires on my Outback 2013 were getting a little long in the tooth so I decided a couple of weeks ago to come in to the dealership and talk with Dan The tires on my Outback 2013 were getting a little long in the tooth so I decided a couple of weeks ago to come in to the dealership and talk with Dan Ford. I had conferred with Dan after I had purchased my Subaru back in February about maintaining my new ride at peak efficiency. Dan had a printed flyer with the available tires for light off-roading for my needs. I found a tire that meets my requirements and Dan scheduled my service date. At the dealership today and just as Dan had estimated, he had me back on the road after the tire change, 4-wheel alignment and oil/filter change in three hours. Again, satisfied with the great service available at Tucson Subaru. Thanks to all of the friendly sales/service personnel. More

Larsen Al Najjar Larsen was absolutely fantastic in helping me resolve a parts problem today. The lower cover of my driver side mirror cover had been stolen from my 20 Larsen was absolutely fantastic in helping me resolve a parts problem today. The lower cover of my driver side mirror cover had been stolen from my 2017 Forester, and I came in to see what was involved in getting it replaced. He checked to see if it was covered by my warranty; it wasn't. The suggestion to him was that I file an insurance claim, but I expected that the part would cost less than my $300 deductible. The part actually cost only $30! Larsen stayed with me for the whole process of buying the part, then put it on himself, making sure it was well and correctly installed. I really appreciate his attention and patience throughout this whole process. Thank you, Larsen! More

Excellent service I would like to commend Larsen at Subaru service. He was amazing and excellent at his job and also customer satisfaction. Made my experience awesome I would like to commend Larsen at Subaru service. He was amazing and excellent at his job and also customer satisfaction. Made my experience awesome More

Customer Service My experience with this dealership was totally remarkable - the facility was very clean, neat, and organized as the same with the employees. My servic My experience with this dealership was totally remarkable - the facility was very clean, neat, and organized as the same with the employees. My service advisor (Jade Hilliard) was very detailed and professional in explaining what was going to be done with my vehicle as well as the estimated time to complete the task. Bottom line - Outstanding Customer. More

Warranty Work I have a 2015 WRX that was having clutch issues. Dropped it off at Tucson Subaru, they provided me a loaner car and a day later my car had a new clut I have a 2015 WRX that was having clutch issues. Dropped it off at Tucson Subaru, they provided me a loaner car and a day later my car had a new clutch fully covered. The work they completed was excellent and done right the first time. Thanks again Tucson Subaru. More

a good job done got my repair work and new bumper strips done - always nice to visit love my Subaru and the dealership is very professional good service every time got my repair work and new bumper strips done - always nice to visit love my Subaru and the dealership is very professional good service every time I've visited More

positive review I've been in Subaru Company because I had the tire light on, and I wanted to connect my phone to the car. Larsen was the one who had assisted me; he i I've been in Subaru Company because I had the tire light on, and I wanted to connect my phone to the car. Larsen was the one who had assisted me; he is such a nice employer who always smiles . Thanks Larsen, and I would appreciate your hard work by giving you 5 stars More

Drop-in service request When I purchased my 2013 Subaru from Tucson Subaru in February of 2016, I didn't notice the wheel locks on the tires/rims of my vehicle. I finally When I purchased my 2013 Subaru from Tucson Subaru in February of 2016, I didn't notice the wheel locks on the tires/rims of my vehicle. I finally tore the car apart searching for a hidden compartment the previous owners may have stashed the corresponding lug nut lock-no luck. Stopped by this morning and explained my predicament to Dan Ford in the service department. Dan took care of the customers who were ahead of me and then worked me in and took care of my problem. This is my second unscheduled visit to Tucson Subaru service department and, again, I was taken care of in record time. Thanks Dan and all of you in the service department. More

Phone book upload I've been in the Tucson Subaru Company to upload the phone book on my car; Larsen was the service assistant who had assisted me in this process. I wou I've been in the Tucson Subaru Company to upload the phone book on my car; Larsen was the service assistant who had assisted me in this process. I would like to say he's such an active energetic employee where he can works and entertain the costumer at the same time with 5 stars work quality. I really recommend this employee whenever you have a technical problem with your car. More