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2,245 Reviews of Tucson Subaru - Service Center
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July 02, 2017
We meet Darly and she very expertly walked us through serera Darla know her Subaru cars. She showed us HOW and boy do we need more. We will meet with her again to really know how . I will be up this week for som Darla know her Subaru cars. She showed us HOW and boy do we need more. We will meet with her again to really know how . I will be up this week for some other needs and plan to go over them with her. John More
by ready to buy, Jack & Betty W132
June 30, 2017
The Best Service Department Anywhere! I just wanted to thank the Service Department at Tuscon Subaru, and especially the Service Technician, Dan Ford, for the excellent service we received I just wanted to thank the Service Department at Tuscon Subaru, and especially the Service Technician, Dan Ford, for the excellent service we received yesterday. My husband and I live in Silver City, NM (3 hours away), and the AC in our 2014 Forester had not been operating properly. Our vehicle was just out of warranty, and after performing some diagnostic tests, Dan determined that the issue was likely a faulty compressor. He took the initiative to contact Subaru America on our behalf, to ask if they would honor the recently lapsed warranty, and they agreed! Our car was repaired at no cost to us! Needless to say, we were very satisfied customers. However, even if we had been required to pay for the repairs, the kind, courteous, and professional service we received at Tucson Subaru, was excellent. From the loaner that we received, the periodic updates from Dan on the vehicle’s status, and the clean and comfortable waiting area in the Service Department, made our experience one that we will not soon forget. We were able to make the 3 hour drive home in cool comfort! We will happily recommend Tuscon Subaru to any and all Subaru owners who are in need of service. Thank you for running such a great service department! More
by Silver Foresters
Employees Worked With
June 29, 2017
Love Encore Many questions answered (all of them) and several tips and pointers I had been unaware of were given. Thanks to Darla at Tucson Subaru. Bobby Rich Many questions answered (all of them) and several tips and pointers I had been unaware of were given. Thanks to Darla at Tucson Subaru. Bobby Rich More
by bobbyrich
June 27, 2017
Excellent technology information for new car owner! Great learning of new car technology by Ms. Muckly! Peter Thomas is always so gracious to greet me when I come to visit the Tucson Subaru place. Make Great learning of new car technology by Ms. Muckly! Peter Thomas is always so gracious to greet me when I come to visit the Tucson Subaru place. Makes me feel appreciated! Also, very much appreciate the gas gift card I received for attending this one to one seminar!! Thanks Darla!!! More
by Crystal2017
June 27, 2017
Encore Briefing several days after the purchase of our super-neat subaru forester i was still overwhelmed with buttons, levers, and switches related to all the techno several days after the purchase of our super-neat subaru forester i was still overwhelmed with buttons, levers, and switches related to all the technology. I met with Darla at Tucson Subaru who patiently briefed me on all the features More
by scoop1940
Employees Worked With
June 24, 2017
Darla Love >>Encore..Delivery Darla has a fantastic personality and brings light to her explanation of the various systems in my Sabaru Crosstrek. She is very informative and the e Darla has a fantastic personality and brings light to her explanation of the various systems in my Sabaru Crosstrek. She is very informative and the experience was outstanding!This Love Encore delivery is just one more wonderful experienece that is offered in this dealership! Thanks Darla!! More
by Edward Otero
Employees Worked With
June 24, 2017
Love-Encore Delivery This was a great benefit available with my new vehicle. This was offered by appointment between 14 and 45 days of my vehicle delivery. Darla sat in This was a great benefit available with my new vehicle. This was offered by appointment between 14 and 45 days of my vehicle delivery. Darla sat in my car with me for almost an hour and answered all my questions about the electrical systems and all the nice features on my new car. Some I had already discovered on my own, but many were new to me. Now I love my new Forester even more! Thanks, Darla. More
by Turning70
Employees Worked With
June 20, 2017
Parts guy: Scott My first visit to Tucson Subaru was to the Parts Department. Scott Buford was extremely friendly and helpful, answered our questions, made recommendat My first visit to Tucson Subaru was to the Parts Department. Scott Buford was extremely friendly and helpful, answered our questions, made recommendations; no attempt to sell us anything. I hope the service department in general is as accommodating and helpful. More
by Jas H.
Employees Worked With
June 18, 2017
Crosstrek Tech Session with Darla I met with Darla to go over the tech features of my 2017 Subaru Crosstrek and learned so much! Darla is knowledgeable, professional and friendly, and I met with Darla to go over the tech features of my 2017 Subaru Crosstrek and learned so much! Darla is knowledgeable, professional and friendly, and explained and demonstrated all of the features. When I had questions, Darla was able to answer them and provide assistance to ensure my understanding--excellent! More
by Lisa Walters
Employees Worked With
June 17, 2017
Love-Encore delivery Darla is very thorough and knowledgeable about the operation of the "tech" functions of the new Outback. We were able to learn many things and will r Darla is very thorough and knowledgeable about the operation of the "tech" functions of the new Outback. We were able to learn many things and will return for her good advice as needed. More
by Jane B
Employees Worked With
