Tucson Subaru - Service Center

Routine Service Jade was timely,efficient, professional, and with a sense of humor. being a routine service there was not much to explain but Jade made sure I had the Jade was timely,efficient, professional, and with a sense of humor. being a routine service there was not much to explain but Jade made sure I had the opportunity to ask questions. She stated the service would be an hour to an hour and 15 minutes. An hour later my car was ready. One of the most pleasant dealerships I've encountered. Steve More

Love Encore Darla answered all our questions and then showed us things we had not even thought of about our new Forester. She really knows her business. In addi Darla answered all our questions and then showed us things we had not even thought of about our new Forester. She really knows her business. In addition, she is personable and pleasant. More

First service I've been buying cars for over 50 years. Tucson Subaru is the best dealer or the sales experience and the service is over the top friendly and helpful I've been buying cars for over 50 years. Tucson Subaru is the best dealer or the sales experience and the service is over the top friendly and helpful. We went to Tucson Subaru just to find out why there are so many Subaru's on the road. Were shocked at the honesty of the Sales Dept and the professionalism of the Service Dept. Our next vehicle will definitely come from Tucson Subaru. I'm pretty darn honest with my surveys and this one was easy. More

Please work on your shuttle service communication I have been very happy with my Subaru purchase. Yesterday I took my car in for its first service. I was completely unsatisfied. It was going to take l I have been very happy with my Subaru purchase. Yesterday I took my car in for its first service. I was completely unsatisfied. It was going to take longer than I thought which was not a problem at all. They offered me a shuttle and gave me a ride home. They told me once my car was complete they would put me on a shuttle board for a ride. A long story short, I waited 2 hours and called once requesting an ETA. I was given no answers and ended up getting my own ride to the dealer. Upon arrival, the service person states they sometime use Uber. Uber was never offered to me, they were not very apologetic and still did not have an answer as to why they could not give me an ETA or anything. I hope my next experience is better because I won't own a car with a crappy service department. More

Unexpected but satisfying. We were going to pick up our 2015 Subaru from maintenance only. I wanted to check the new Subarus in the showroom. While there I fell in love with a We were going to pick up our 2015 Subaru from maintenance only. I wanted to check the new Subarus in the showroom. While there I fell in love with a 2018 Subaru with a Jasmine color. Wow ! A salesman offered to help but i said we were only looking cuz we were picking up our own Subaru. After a ride in the NEW subaru.....I was smitten ! But I wasn't dressed to go buy a new car!!!! Long story made short.....our salesman, Peter Thomas answered our questions & though we weren't sure of our emotions,,,,,we took our new Jasmin green Subaru home with us. Our 2nd Subaru......happiness ! More

Came for an Oil Change Our Outback was scheduled for service, and we came to Tucson Subaru to do the deed. But when we got there, we decided to test drive a Crosstrek. We ha Our Outback was scheduled for service, and we came to Tucson Subaru to do the deed. But when we got there, we decided to test drive a Crosstrek. We had been talking for months about replacing our Saturn Aura. Steve Willis was very accommodating, taking us out on a test drive, and a couple hours later we left with a Crosstrek to go with our Outback. Thanks to Steve, and Curt, and everyone at Tucson Subaru for the user-freindly atmosphere! Pat and Jan Reed More