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2,253 Reviews of Tucson Subaru - Service Center
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April 15, 2018
service fantastic service. We were met immediately. Oil change completed in approx. 30 minutes. Car was available when promised. car wash coupon only adds fantastic service. We were met immediately. Oil change completed in approx. 30 minutes. Car was available when promised. car wash coupon only adds to very satisfactory experience. More
by dan
Employees Worked With
Chris Fisher
April 15, 2018
Mr. Dan Ford has been excellent in the Service Department !. I have owned 2 Subaru's , 1995 and 2007. Mr. Ford has taken care of all my questions and service. He has always taken the time to explained what was I have owned 2 Subaru's , 1995 and 2007. Mr. Ford has taken care of all my questions and service. He has always taken the time to explained what was being done to my car. He keeps me updated on getting the parts and when my car will be ready. His experience in service dept. has given him the skills to succeed at your dealership. Very friendly! More
by R&BWalter1113
Employees Worked With
April 11, 2018
Excellent Patient and helpful service!! I am very grateful. I will return for routine service and any other problems I may have in the future. Thank You. Patient and helpful service!! I am very grateful. I will return for routine service and any other problems I may have in the future. Thank You. More
by Klk
Employees Worked With
Chris Fisher
April 10, 2018
Navigation System Problem We were on a trip to AZ and had major issues with our navigation system as it had stopped working. We stopped by the Tucson Subaru Dealership and the We were on a trip to AZ and had major issues with our navigation system as it had stopped working. We stopped by the Tucson Subaru Dealership and they got us right in. Christopher Fisher told us there was an update to the navigation system and it would take approximately 90 minutes to update it. We have a 2016 Subaru Outback Limited that is still under warranty. They did the update and were very nice and professional. More
by dnp53
Employees Worked With
Chris Fisher
April 09, 2018
Service car maintenance Over filled oil, wasn't taken seriously until i went in and even then i had to convince them to check it. It was overfilled 2-3 quartz. Had called pr Over filled oil, wasn't taken seriously until i went in and even then i had to convince them to check it. It was overfilled 2-3 quartz. Had called prior but they had no record of me calling in, was promised a call back before I took my car in and I never got one. I had been taking my subaru there for almost a year and a half for maintenance. Sorry not again not after me getting under my car seeing the oil filter dented and clips missing from my oil pan cover. Called to see what they could do and then never got it resolved. Dan was a cool guy kind of helped me out but i would never go back this review is more of the dealership and the hassle i dealt with running around. More
by i2090stim
Employees Worked With
April 08, 2018
Helpful I stopped in on Saturday morning needing an oil before heading 1500 miles home. Service adviser Jesse Freidman indicated that no appointments were ava I stopped in on Saturday morning needing an oil before heading 1500 miles home. Service adviser Jesse Freidman indicated that no appointments were available later in the week but said he could accommodate me right away. I was happy that I could return without worrying about the car. More
by Alfa74
Employees Worked With
April 06, 2018
Excellent Service I just had a very pleasant service experience. I had an extremely vexing intermittent ignition switch problem, occasionally the ignition key would be I just had a very pleasant service experience. I had an extremely vexing intermittent ignition switch problem, occasionally the ignition key would be trapped in the switch and not removable. Car couldn't be locked. Tucson Subaru promptly solved the problem.Jesse Friedman and the courtesy car driver were very helpful. Five stars all round. More
by Jim G
Employees Worked With
April 04, 2018
Good service! Chris Fisher is efficient, and answers our questions on maintaining our new Subaru. He remembers us, and is very knowledgeable. We really appreciate Chris Fisher is efficient, and answers our questions on maintaining our new Subaru. He remembers us, and is very knowledgeable. We really appreciate the free shuttle to the mall while our car is being serviced. We also appreciate the coupon for a free car wash each time we come. More
by Kirk and friend
Employees Worked With
Judy Chappel, Chris Fisher
April 03, 2018
Love-Encore Delivery Darla Muckley was absolutely fabulous. Her expert advice, knowledge of the vehicle and straight forward explanation made for an easy understanding of Darla Muckley was absolutely fabulous. Her expert advice, knowledge of the vehicle and straight forward explanation made for an easy understanding of the issues I hadn't been able to figure out on my own. The dealership has done everything over the top. From purchase, delivery and follow-up, all were second to none. Tucson Subaru is a class act and stands out among their peers. More
by Gary
Employees Worked With
April 02, 2018
Better replaced My battery had died on me and needed it replaced. After they checked found it had a dead cell. Chris had it replaced very quickly and explained everyt My battery had died on me and needed it replaced. After they checked found it had a dead cell. Chris had it replaced very quickly and explained everything to me and was very courteous. More
by Subaru 67
Employees Worked With
Chris Fisher
