Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,253 Reviews of Tucson Subaru - Service Center
Sort by
August 07, 2018
Love-Encore Delivery Darla was supremely helpful in teaching me about all of the features of my new vehicle! So much technology to cover, but she was an Ace! Thank for a Darla was supremely helpful in teaching me about all of the features of my new vehicle! So much technology to cover, but she was an Ace! Thank for all that you do! More
by MamaSnail
Employees Worked With
August 04, 2018
Love-Encore Delivery Very informative and done in a manner that I could follow all this advanced technology. It would have been very difficult to figure out with out this Very informative and done in a manner that I could follow all this advanced technology. It would have been very difficult to figure out with out this one-on-one. More
by Kristin
Employees Worked With
July 24, 2018
warranty issue I had a warranty concern with my new Subaru Forrester over the paint trim. The service department listened to my concerns, and scheduled the work in I had a warranty concern with my new Subaru Forrester over the paint trim. The service department listened to my concerns, and scheduled the work in a reasonable time frame. All work was finished and I was back on the road enjoying my Subaru. Thank you Tucson Subaru! More
by SPC
July 21, 2018
service everything went perfect, had a loaner car arranged and I did not wait more than few minutes for it. I was informed when my car was ready ahead of the everything went perfect, had a loaner car arranged and I did not wait more than few minutes for it. I was informed when my car was ready ahead of the scheduled time and every person there was as friendly and helpful as possible. More
by sm7979sm
Employees Worked With
July 16, 2018
Especially appreciate loaner vehicle As this service was fairly complex, Subaru provided a loaner vehicle. As I live several miles out of town, this really simplified the logistics of get As this service was fairly complex, Subaru provided a loaner vehicle. As I live several miles out of town, this really simplified the logistics of getting the work done on my car. Another plus is that the waiting area is very comfortable and has WiFi, comfortable seating, coffee, and snacks. More
by NatureEnthuisiast
Employees Worked With
Jason Mumma
July 14, 2018
Subaru Purchases & Service Over the past 10 years, we have had 3 Subarus serviced at Tucson Subaru and purchased 2 Outbacks there. From the very beginning, we have felt like me Over the past 10 years, we have had 3 Subarus serviced at Tucson Subaru and purchased 2 Outbacks there. From the very beginning, we have felt like members of the Tucson Subaru Family. We and our vehicles are always well cared for and twice, when we had emergencies, they saw us immediately. Nothing instills a greater sense of belonging than that! We recently purchased a 2018 Subaru loaded with incredible safety and security technology. How 21st Century of Tucson Subaru to employ a professional like Darla Muckley to teach us how to use this technology to our full advantage! More
by Subaru review
Employees Worked With
Other Employees :
All are familiar, friendly faces. We regret not remembering everyone’s names...., Steve Norris, Jason Mumma
July 13, 2018
very satisfactory The service department repaired my vehicle for free since it had only been off the initial warranty a few months. We did purchase an extended warrant The service department repaired my vehicle for free since it had only been off the initial warranty a few months. We did purchase an extended warranty when we bought the vehicle and had a $100 deductible but that was waived as well. More
by metzi
Employees Worked With
Jason Mumma
July 08, 2018
Professional Service Jason welcomed me, listened to the problem and understood what needed to be done on my vehicle. Service was efficient and problem was taken care of in Jason welcomed me, listened to the problem and understood what needed to be done on my vehicle. Service was efficient and problem was taken care of in just over an hour. More
by Grady'sDad
Employees Worked With
Jason Mumma
June 28, 2018
Excellent customer service. One employee, Christopher Fisher, went above and beyond to help me with a warranty issue. The issue was resolved and he was able to get my car fixed q One employee, Christopher Fisher, went above and beyond to help me with a warranty issue. The issue was resolved and he was able to get my car fixed quickly. Thank you! More
by leo
Employees Worked With
Chris Fisher
June 23, 2018
Great service When I needed assistance pairing my cell phone to my Subaru I was pleased to find my salesman Jackson McVey more than willing to help When I needed assistance pairing my cell phone to my Subaru I was pleased to find my salesman Jackson McVey more than willing to help . He and another associate were extremely helpful and very knowledgeable. In just a matter of minutes I was on my way. Very professional ! More
by clarence jones
