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2,253 Reviews of Tucson Subaru - Service Center
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October 31, 2018
A great opportunity to become familiar with special features Darla was exceptional in explaining and pointing out the many special features available to me through my Outback's tech systems and information scree Darla was exceptional in explaining and pointing out the many special features available to me through my Outback's tech systems and information screen. I am so glad I had this opportunity a few weeks after I had been driving and getting to know my vehicle. Many of these features were excellently presented and explained to me when my car was delivered, but I was so overwhelmed with the delivery and paperwork etc. at the time that I am sure much was forgotten. Thank you Tucson Subaru for giving me time to become acquainted with the car before reintroducing me to all the features. More
by Myrna
Employees Worked With
October 31, 2018
Darla was very helpful! I spent time with Darla for the Love-Encore tech session and she was very helpful! I learned a lot about my car. Thank you Darla! I spent time with Darla for the Love-Encore tech session and she was very helpful! I learned a lot about my car. Thank you Darla! More
by TullieLemons
Employees Worked With
October 30, 2018
Service Excellence Tucson Subaru service is always outstanding. Scott Gregg, the Service Director, really CARES what customers think. I have personally called him a fe Tucson Subaru service is always outstanding. Scott Gregg, the Service Director, really CARES what customers think. I have personally called him a few times and he's very appreciative to get my feedback. It is an actual PLEASURE to wait for my vehicle. I am very happy with the entire Tucson Subaru dealership and I LOVE my Forester! More
by Bernal
Employees Worked With
Other Employees :
Floyd Lancaster
October 25, 2018
Encore-Love Delivery 2019 Crosstrek I spent a lovely time yesterday with Darla at Tucson Subaru as she went through it detail many technological aspects of my new car. It is such a grea I spent a lovely time yesterday with Darla at Tucson Subaru as she went through it detail many technological aspects of my new car. It is such a great idea to schedule this appointment after driving the car for a few weeks. It was able to ask "What did I hit to make it do that?" When I got the car, Joe Micoletti took the time to walk me through all these things, but to tell you the truth, I was still in the "new car haze." When Darla walked me through again, I remembered the things Joe had told me and I thought "Oh yeah, that's right." Darla was very knowledgeable, professional, and friendly. She definitely knew her stuff. Thank you, again, for taking the time to explain many of the gadgets which make me happy I bought a Subaru. More
by Tsadorf
Employees Worked With
October 11, 2018
Overcoming the Fear of Technology When you buy an automobile with many wonderful technology advancements, it really helps to know how to use them. My new Forrester has is filled with When you buy an automobile with many wonderful technology advancements, it really helps to know how to use them. My new Forrester has is filled with many safety features. Thanks to Darla I now know how do use them. It was comforting to receive an email from her offering to help me at a one-on-one consult in my vehicle. I so very much appreciated Darlow’s knowledge, patience, and kindness as I learned how to use the new technology available to me. Thank you Tucson Subaru for making me more comfortable in my new vehicle. More
by Newbie
Employees Worked With
October 11, 2018
Going above and beyond My Outback was less just past its original warranty when the check engine light went on but Tucson Subaru still fixed the problem for free. My Outback was less just past its original warranty when the check engine light went on but Tucson Subaru still fixed the problem for free. More
by e5714
Employees Worked With
Jason Mumma
October 06, 2018
“Love-Encore” Delivery Darla Muckley was my “teacher” and she explains things well with a lot of patience. Great person to work with. In fact everyone I’ve worked with at yo Darla Muckley was my “teacher” and she explains things well with a lot of patience. Great person to work with. In fact everyone I’ve worked with at your Tucson Subaru Dealer have been great. More
by Travelgirl
Employees Worked With
October 05, 2018
Jason Mumma is the best! After backing into my neighbors telephone pole and splintering the tail light , covering part of the bumper with a nasty crusty orange substance, I wa After backing into my neighbors telephone pole and splintering the tail light , covering part of the bumper with a nasty crusty orange substance, I was able to get an appointment the next day. I had no hope that the bumper could be made to look better; I had tried to clean it with warm water and a microfiber towel and discovered a dent. I was frustrated with myself and discouraged. Jason's bright and positive attitude held out hope! He said after the tail light was replaced he would "pop over to detail" and see what could be done, estimating about an hour and a half. In under an hour he was back-I could not believe the magic! The gross orange coating was gone, the dent was gone-like it never happened. I feel Jason did an exceptional job, as did his team in detail. My last Forester saved my life, so I am treasuring my new one. The great service at Subaru is why I would never drive anything else.-Robin Bowyer More
by Robin68
Employees Worked With
Jason Mumma
September 28, 2018
We really appreciated our Love-Encore Delivery yesterday We recently purchased a 2019 Subaru Crosstrek and had our Love-Encore Delivery yesterday. Darla Muckley was our Love-Encore Delivery specialist and sh We recently purchased a 2019 Subaru Crosstrek and had our Love-Encore Delivery yesterday. Darla Muckley was our Love-Encore Delivery specialist and she did an excellent job in making sure that we fully understand what our Crosstrek can do for us! The Crosstrek by far is the safest car that we have ever had. We are so happy that we now own our our first Subaru. More
by JulieZ
Employees Worked With
September 27, 2018
Bad oil change I made an appointment for an oil change and they scheduled me a whole week later. When I came in they told me it will take an hour and a half! I said I made an appointment for an oil change and they scheduled me a whole week later. When I came in they told me it will take an hour and a half! I said okay and waited. When it came time for my car to be finished, I asked how much longer will it take? The gentleman checked and I saw them pulling my vehicle in when he was returning to let me know it's going to take 10 more mins. I said I made an appointment so that this would not happen. I asked for them to check my breaks as well and now they don't have the time to check them because I have to go. I am truly disappointed to see this at my dealership. I will never come here again. More
by Venom
Employees Worked With
Jason Mumma
