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2,254 Reviews of Tucson Subaru - Service Center
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January 20, 2019
No question unanswered Darla contacted us within a few days of purchase. We waited a bit to see what questions would come up with use. She was flexible with setting our appt Darla contacted us within a few days of purchase. We waited a bit to see what questions would come up with use. She was flexible with setting our appt and took time to go over the Ascent's bells and beeps. Thanks! We were greeted by team members ike we were old friends. More
by Subaru
Employees Worked With
January 18, 2019
30,000 mile check-up While my 30,000 mile service on my Subaru Forester was expensive, I feel that the Service Department did a good, thorough job. I had added an all-whee While my 30,000 mile service on my Subaru Forester was expensive, I feel that the Service Department did a good, thorough job. I had added an all-wheel drive service, which is recommended every 30,000 miles, and they also had to locate what turned out to be a blown fuse. They are very willing to work with their customers so that everyone is satisfied with their work. More
by JR
Employees Worked With
January 10, 2019
Excellent time spent with Darla learning about our Ascent! We spent a very enjoyable, informative, and productive hour with Darla learning about our new Ascent's AWESOME technology! She knew the answer to eve We spent a very enjoyable, informative, and productive hour with Darla learning about our new Ascent's AWESOME technology! She knew the answer to every question we asked and actually made learning fun. We are soooo happy with our new "mini spaceship" and Darla helped us to understand even more about it's space-age abilities! We were so impressed with her warmth and sincerity, and she made us feel welcome and comfortable from the moment we saw that wonderful smile of hers until we left to go home and practice what we'd learned. Our experiences with our wonderful Tucson Subaru dealership continues to please us to no end and make us feel like part of the family! :) More
by D & G
January 07, 2019
Service check up Great service with oil change and check up. Was surprised when they replaced cabin air filter at no charge! Rotated tires and performed maintenance Great service with oil change and check up. Was surprised when they replaced cabin air filter at no charge! Rotated tires and performed maintenance check on car. Finished in less than an hour! Will definitely go back ! More
by RMBrusa
Employees Worked With
Veronica Ehrlin. Great job!, Emily Gammons
January 05, 2019
The Best Emergency Response Ever During a major Service Appointment Friday the Eyesight settings were erased on my Outback. My husband just passed away and I was clueless about the During a major Service Appointment Friday the Eyesight settings were erased on my Outback. My husband just passed away and I was clueless about the settings. The Dealership Service Manager drove across town on Saturday to help me reset everything. Kudos! Grateful! Thank you! , More
by L. W. Wasi
January 04, 2019
Parts Dep't. service Scott found just the part I needed and even installed it for me...no charge!!! He had searched for the part when I phoned in and had it waiting for m Scott found just the part I needed and even installed it for me...no charge!!! He had searched for the part when I phoned in and had it waiting for me when I arrived. More
by Jan's Suby
Employees Worked With
January 03, 2019
Service at Tucson Subaru Nice and clean dealership. Staff friendly and helpful. Veronica at main desk was very helpful and kept me updated and she is pleasant to have dealt wi Nice and clean dealership. Staff friendly and helpful. Veronica at main desk was very helpful and kept me updated and she is pleasant to have dealt with. Do not hesitate to check out this dealership. More
by Helen
Employees Worked With
Emily Gammons
December 29, 2018
Great Service Called in day before my wanted day of service, and they made it happen. I pulled up, immediate contact with an employee to start the check-in process, Called in day before my wanted day of service, and they made it happen. I pulled up, immediate contact with an employee to start the check-in process, Jason came on out and we reviewed the work to be done. I've worked with Jason before, he knew me and my car, and it was all quick action and pleasant interactions. Came back 90 minutes later as agreed upon, and the car was ready to go. Jason reviewed with me the work done, and alerted me to a couple of things for us to keep an eye on. Excellent! More
by Thompson
Employees Worked With
Jason Mumma
December 26, 2018
Service Have been taking my Outback to Tucson Subaru for service the past 4 years. Never been disappointed. Highly recommend them. Kudos to Service Tech Justi Have been taking my Outback to Tucson Subaru for service the past 4 years. Never been disappointed. Highly recommend them. Kudos to Service Tech Justin for the great service on December 22nd. More
by Earthcop
Employees Worked With
Justin Legros
December 14, 2018
Responsive Service Department I needed to replace a flat tire for my 2017 Outback. Tucson Subaru had the tire in stock and had my Outback back on the road within an hour. And the p I needed to replace a flat tire for my 2017 Outback. Tucson Subaru had the tire in stock and had my Outback back on the road within an hour. And the price quote was $80 less than Discount Tire! Excellent job Jason! More
by happy driver
Employees Worked With
Jason Mumma
