Tucson Subaru - Service Center

Teaching a novice Cars these days are complicated things. Darla was excellent at teaching us much about our new car much of what we didn’t know existed. She is great at Cars these days are complicated things. Darla was excellent at teaching us much about our new car much of what we didn’t know existed. She is great at her job, very knowledgeable. More

Cracked Windshield Tucson Subaru was the only place we could get a Factory windshield. All others stated that a factory windshield would have to be ordered or use the wi Tucson Subaru was the only place we could get a Factory windshield. All others stated that a factory windshield would have to be ordered or use the windshield that they had in stock (which they claimed were "just as good"). We had a "just as good" replacement windshield on another vehicle. It was not just as good but inferior (it was replaced by a different company). The service at Subaru was completed on time, in a very professional manner, and a loaner car was provided. Excellent service and great people who went out of their way to assist us! More

A very enjoyable experience! Our ‘17 Forrester Was in for it’s 30 M service!! Got a loaner car and went and had a nice lunch! Went back to Dealer before our car was ready! Was l Our ‘17 Forrester Was in for it’s 30 M service!! Got a loaner car and went and had a nice lunch! Went back to Dealer before our car was ready! Was looking around showroom at what was new on the latest ‘19 like ours! Ask for a trade in value for ours! Kevin put a package together that was hard to resist! Was with in our parameters.! Easiest car purchase I ever made! More

Love encore delivery Very good idea to have someone like Darla answer your questions about a month after you buy a new car. She is very knowledgeable and personable. Very good idea to have someone like Darla answer your questions about a month after you buy a new car. She is very knowledgeable and personable. More

Stuck with a dead battery We packed up ou 2017 Outback for a trip up to Utah. When we were finished the car would not start. We took it into Subaru of Tucson after we jump st We packed up ou 2017 Outback for a trip up to Utah. When we were finished the car would not start. We took it into Subaru of Tucson after we jump started the vehicle. They were kind enough to get us in quickly. After supposedly running a diagnostic they informed us the battery was fine but the car just needed a software update, which they installed. The next day when we were leaving Las Vegas the car would not start after we stopped for gas. We had to buy jumper cables and we were able to get a jump. When we stopped at a rest stop the car again would not turn over luckily there was another kind stranger who gave us a jump. We got to our destination on Saturday evening. We went another day without a working vehicle. We were able to get in to Young Subaru and they told us our battery was dead. If they truly checked the battery in Tucson shouldn’t they have found that out and saved us the grief and aggravation of having our fairly new Outback breaking down on our trip? By the way the Subaru dealership in Ogden told us the positive terminal had corrosion on it. So I’m to believe it was thoroughly checked in Tucson before we left? More

So helpful My wife was grateful for the patience that Darla showed while explaining the features of her new car. Thank you from a not always patient husband My wife was grateful for the patience that Darla showed while explaining the features of her new car. Thank you from a not always patient husband More

“Love-Encore” Delivery Darla was extremely helpful and knowledgeable in reviewing features of my new Forester that were unclear. It was time well spent and it helped clarif Darla was extremely helpful and knowledgeable in reviewing features of my new Forester that were unclear. It was time well spent and it helped clarify specific Forester user systems that can be confusing after a couple of weeks in the vehicle. More