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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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March 21, 2020

Had a leak - and took to service for an evaluation. Raj Sihota, Service Advisor was my contact. He is pleasant, professional, and competent. He made me feel comfortable and kept me informed during t More

by lindaelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Tramp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Mar 21, 2020 -

Tucson Subaru responded

Thank You!!

Apr 14, 2020 -

Tucson Subaru responded

I really appreciate your feedback, thanks for being a valued customer.

March 18, 2020

Extraordinary service. Crystal clear explanations of cost and time. Professional Service Staff. Courteous and friendly employees who were able to answer all questions and said they would find out when they d More

by bob
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Apr 14, 2020 -

Tucson Subaru responded

Hello, thank you for taking the time to leave us a great review! We are glad that you were provided with excellent service. We hope you have a great day.

March 18, 2020

Recall repair Excellent service, pleasant employees and great waiting area. There is no up selling and the work is completed in a timely manner. Got a free loaner More

by Janetpmoody
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2020 -

Tucson Subaru responded

Thanks for taking the time to send this review... I'm glad you were happy !

March 12, 2020

Monica was extremely professional and kept me informed of the progress of the work on my car. I would highly recommend subaru of tucson. A very nice touch was the loaner car. More

by wuotig
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Apr 14, 2020 -

Tucson Subaru responded

Thank you for being such a valued customer, we appreciate your business. Thank you. Monica E.

Apr 14, 2020 -

Tucson Subaru responded

Thank you for the great review! we gladly appreciate it :)

March 11, 2020

Super efficient and super friendly! Work was done on time and explained well afterwards. Beautiful waiting room with lots of goodies! Could not have been better. More

by appleallen1
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Tucson Subaru responded

Thank you so much for the kind review. Really appreciate it.

March 11, 2020

We are very pleased with Tucson Subaru. They always go out of their way to help us. We will definitely recommend them to family and friends. More

by shandleyl
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Tucson Subaru responded

Thank you for the positive feedback. We certainly appreciate the recommendations and certainly appreciate you as a part of our Subaru family.

March 10, 2020

Like this place! The Service Center has always given me top service and very good advice for my car. I enjoyed meeting Darla today.bShe answered some questions that ha More

by tuffcookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Tucson Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Mar 13, 2020 -

Tucson Subaru responded

Thank you for attending your love encore delivery and we appreciate the review. Darla

March 10, 2020

Best friendly service here. They are always informative keeping you up to date on their progress and if there are any changes. Monica went beyond on all of this for my last service visit More

by Jnoel
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 11, 2020 -

Tucson Subaru responded

We are always happy to provide you with Extraordinary Service. Let us know if you need anything. Thank you so much, Monica

Apr 14, 2020 -

Tucson Subaru responded

We are always happy to provide you with Extraordinary Service. Let us know if you need anything. Thank you so much, Monica

March 10, 2020

Efficiently run service department . Clean service area for customers who wait for their vehicles. Nice loaner car selection with efficient checkout. Good coffee and snacks. More

by dpechart
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Tucson Subaru responded

Hi, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to see you soon!

March 09, 2020

Their Customer Service and organization regarding dropping off your car and picking up a loaner is amazing. They really have the system set up. Great job guys!! More

by Zari5499
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Mar 11, 2020 -

Tucson Subaru responded

Hello, we are very happy we could provide you with a positive experience! Please reach out to us if there is anything else we can do for you. We hope you have a great day.

Apr 14, 2020 -

Tucson Subaru responded

Hello, Thank you for taking the time to leave us a great review! we are here to provide you with extraordinary service. Feel free to reach out to us at any time.

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