Back

Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

Sort by
June 01, 2020

I received great service and was offered a loaner car. They were efficient and fast. What more can we ask for? I am Very pleased and will go back again. More

by Jill
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rau
Jun 01, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We will be looking forward to seeing you at your next service :).

May 29, 2020

Forrester Maintenance As always, the staff were very attentive to my needs and they are all wonderful!! This Forrester is the 5th one I have bought from this dealership an More

by gzuniga3212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Jun 12, 2020 -

Tucson Subaru responded

Thank you for the kind words, looking forward to seeing you again soon! Jason

May 29, 2020

Tucson Subaru has always provided excellent service. The staff is professional, courteous, through, and most important, they listen to your questions and make sure you understand the information presented. More

by Steve T
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London Tobin
May 29, 2020 -

Tucson Subaru responded

THANK YOU FOR TAKING YOUR TIME TO WRITE THIS REVIEW! WE APPRECIATE YOUR SERVICE AND HOPE TO SEE YOU AGAIN SOON!

May 29, 2020 -

Tucson Subaru responded

We appreciate your great feedback! Thank you so much. :)

May 28, 2020

Top quality service people really great efficient knowledgeable and trustworthy. I cannot say enough good things about this crew. I also really appreciate the good updates and communication! More

by NP
Recommend Dealer
Yes
Employees Worked With
Jay Rau , Monica Estrada
Jun 12, 2020 -

Tucson Subaru responded

Thank you very much! Have great and safe travels!

May 27, 2020

Great service from top folks Monica provided great customer service. She kept me updated on the progress of my car. My car was ready earlier than expected. I highly recommend thi More

by Cammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jun 12, 2020 -

Tucson Subaru responded

Cammie, thank you so much!! Anything you and your husband need we are always here to help. Welcome to our Family. Thanks. Monica E.

May 27, 2020

Love my experience with this dealership From sales to Love my experience with this dealership From sales to service everyone has been great. Always fair pricing and always respond promptly to my questio More

by bsowers80
Recommend Dealer
Yes
Employees Worked With
Bob Wilson, London Tobin
May 28, 2020 -

Tucson Subaru responded

Happy to hear about your positive experience! We look forward to seeing you again.

May 27, 2020

This location always delivers. I wish this place was located closer to my house, but oh well. I will continue to use Tucson Subaru until I move away. More

by WilliamChoi
Recommend Dealer
Yes
Employees Worked With
London Tobin
May 28, 2020 -

Tucson Subaru responded

Thank you for taking the time to write this review! Its always a pleasure having you!

May 26, 2020

It’s nice showing up and having staff check you in quick and easy. The person assigned is a great link keeping me posted on status and completion. More

by Berry
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London Tobin
Jun 10, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave a review.

May 24, 2020

Great Job on Recall and 60 k Service Making an appointment was easy, including arranging for a loaner car. Services were explained and a cost quoted. Work done on time/cost - great j More

by Bisbee Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Tucson Subaru responded

Thanks for the great review... always a pleasure !-Jade

May 22, 2020

Prices for basic maintenance service non competitive. Recent price increases for basic services, e.g. oil change, battery service, are way above competition. Work performed was OK, but nothing special an More

by rander2221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Estrada
Jul 04, 2020 -

Tucson Subaru responded

I am very sorry about any confusion on the pricing for your recent service. The difference between this service and the previous services you had here was the tire rotation. There were no price increases and we try very hard to keep our prices in line with our competition. Our oil change price is actually below the national average. I do not want any of our customers being upset about our pricing and I hope you do feel that I took care of your concerns. I hope you will continue to consider Tucson Subaru for your vehicle needs. Scott G.

...
134
...