
Trust Auto
Sykesville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 226 reviews
Our salesperson was Jason! Excellent to work with! Kate was front desk! Very kind n helpful! David also awesome! Would def this dealership! Excellent to work with! Kate was front desk! Very kind n helpful! David also awesome! Would def this dealership! More
Keith was great sales person very easy very simple smooth got a great car at a great price, what’s your name Kate?and Kate Was was wonderful and it’s gonna be the reason I’m gonna go back here in a couple mo got a great car at a great price, what’s your name Kate?and Kate Was was wonderful and it’s gonna be the reason I’m gonna go back here in a couple months and buy my truck and I hope she gets to commission because she deserves it.! More
Keith was very (very! ) good as a sales rep under Nick’s guidance. Together they made a great team and got the job done. Bought (a great) car (long distance) from them abou ) good as a sales rep under Nick’s guidance. Together they made a great team and got the job done. Bought (a great) car (long distance) from them about a month ago. Dean S. More
RUN AS FAST AS YOU CAN! !!! THIRD EDIT:!!!!!!!!!!!!!!!!! STAY AWAY FROM THIS DEALERSHIP I BOUGHT A CAR. SUPPOSEDLY A NEW TRANSMISSION BEING PUT IN. 3.5 WEEKS LATER AND I !!! THIRD EDIT:!!!!!!!!!!!!!!!!! STAY AWAY FROM THIS DEALERSHIP I BOUGHT A CAR. SUPPOSEDLY A NEW TRANSMISSION BEING PUT IN. 3.5 WEEKS LATER AND I JUST GOT IT BACK. TURNS OUT THEY PUT ANOTHER BAD TRANSMISSION IN IT. WILL BE TOWED BACK TO THIS HORRIBLE DEALER AND SHOP TOMORROW. I AM SO DISGUSTED. I HAVE DRIVRN MY CAR LESS THAN 150 MILES AND AM ON THE SECOND REPLACED TRANSMISSION NEEDED. My first review was premature I suppose. I am highly disappointed, dissatisfied and simply irritated. The day after I bought my Acadia (after feeling a shift problem on the test drive and the salesman said it was the car trying to figure out what gear it’s in). The next day my car wouldn’t stop shifting funny, shaking, thumping etc. I immediately returned back to the auto dealer. They wanted to send it to the transmission shop. I had to have it towed back down because I had my 2 year old son with me. Here we are. 3 weeks or so later almost. My car needs a NEW transmission and no idea when it will be I. I’m paying a 420 a month for a car I don’t even have. NOR do I have any loaner. Because they don’t have one. At least offer me money off my payment. Since I was sold a car with a bad transmission. They are though fixing under warranty. But no telling when that will be. I am so upset. I feel no one is rushing to get my car what it needs because it isn’t effecting them. I hope to make another update on how the situation was rectified. But unfortunately. Im not hopeful. Every person worked very hard to find a way to have us walk with a vehicle we wanted. More
Scott. Kate and trust auto was great. Very nice experience and very happy with my new truck purchase! Kate and trust auto was great. Very nice experience and very happy with my new truck purchase! More
Had a great experience with the purchase of my Audi A6. I was purchasing from out of state and Yuliya was very professional. She made the entire experience smooth. Love my new vehicle, Thank you - Brad Fr I was purchasing from out of state and Yuliya was very professional. She made the entire experience smooth. Love my new vehicle, Thank you - Brad Fredenburg More
I shopped around for a month and landed on a car a litte over 200 miles away at Trust Auto. Drove over to put eyes on it and give a test drive. Car looked great and drove great. The transaction went smooth over 200 miles away at Trust Auto. Drove over to put eyes on it and give a test drive. Car looked great and drove great. The transaction went smooth until the car failed inspection for a rotted frame. The frame was sprayed over with thick undercoating. I then had to take another round trip to return the car. The floor manager told me it wasn’t monetarily worth it for them to fix it and said they couldn’t find me the same car for the price we paid and tried to sell me a car for over double our budget. They then returned my money and said thanks for coming. A month of shopping around and over 800 miles of driving. Pretty unfortunate for me. If buying a car here, bring a fine toothed comb and a Mechanic, as they are not to be “Trusted”. More
Great service! Very sufficient and courteous of time . Guarantee great deals! Will come again. Thank you Very sufficient and courteous of time . Guarantee great deals! Will come again. Thank you More
Jason and David have been a great help and Kate was helpful through this process as well! helpful through this process as well! More
Kate and Yulia at Trust Auto made the purchase of my wife’s car a fantastic experience. We drove from southern Virginia, and would recommend the experience. wife’s car a fantastic experience. We drove from southern Virginia, and would recommend the experience. More