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Truck City Ford - Service Center

Buda, TX

4.8
1,630 Reviews

1,630 Reviews of Truck City Ford - Service Center

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August 30, 2022

Great job communicating with me and everyone was very friendly. Would recommend service department to friends and family. More

by DANIELKANE7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
August 30, 2022

Very courteous professional staff. I was taken care of in a very timely manner with periodic updates. I will always buy vehicles at Buda Ford, thanks. More

by MEGARZAFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noei
August 29, 2022

Professional, fast and thorough. The facility was clean and the people were helpf ul and willing. More

by WINDHAMJR007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
August 29, 2022

Been taking my vehicle here since I moved back to Austin 5 years ago. Not great having to wait 2 hours for an oil change, but it's worth the peace of mind that it's done correctly EVERY time. Also have br More

by Danger Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
August 29, 2022

Fast repair turn. Hospitable, professional folks.Very accommodating to guest from out of the area. Strongly recommend this place More

by RETCOL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Moradi
August 29, 2022

Good job in scheduling appt. and doing work necessary. We will return. Daniel Santiago was the service advisor. Very professional. More

by ANNETTELACY05
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
August 26, 2022

Scott was welcoming and communicated well with me on the status of my vehicle. Overall a good experience. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
August 26, 2022

Never kept me up to date, service guy always had no clue what was going on when I reached out to him More

by LAURIESR2000
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember his name
August 25, 2022

Great service! Dropped off my SUV and left to run errands, by the time I arrived at my first one I had an email stating that my vehicle was ready. More

by IG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Trujillo, Scott Jordan
August 25, 2022

The problem was not fixed after my truck being there for over a week. I was charged 1300 dollars and then told I would have to pay more to fix the original problem. More

by SHELBYBISHOP770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
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