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Truck City Ford - Service Center

Buda, TX

4.8
1,708 Reviews

1,708 Reviews of Truck City Ford - Service Center

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November 10, 2022

They did what they were supposed to do in the amount of time thy said. Everyone was pleasant. More

by KATHYBLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Travis got my issue resolved quickly and was flexible with my schedule. Identified another issue on follow up and resolved it quickly. More

by IAN.PENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in service
November 10, 2022

Scott Jordan did everything he said he would. He kept me informed at every step and made my experience at Truck City Ford an enjoyable one... I'll certainly be back. I brought two trucks for mai More

by T2GUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Nov 10, 2022 -

Truck City Ford responded

Reviews are the lifeblood of the dealership, and Truck City works diligently with their staff to ensure we are providing top notch service in a timely/costly manner. We appreciate your loyalty, your business, and your time to write us a review. We will continue providing this type of service, and look forward to your next visit.

November 10, 2022

My maintenance service was prescheduled and it wasn't a long wait to be done. More

by KANE_ARTHURM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Truck City Ford responded

Kane, the team at Truck City is hard working, and does a excellent service experience for the customer. We appreciate your time to let us know we are doing things right, and we will continue to monitor our processes for even better experience. Thanks for your review, and the five star rating.

November 10, 2022

Stephen & Chris M make a great team at Leif Johnson, I recommend them to anyone looking for a new vehicle hands down my best buying experience. More

by WHITEKOLBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris M did my final sale and signing. , Stephen Polasek
Nov 11, 2022 -

Truck City Ford responded

Kolby, we appreciate your business, and are delighted that your experience was positive for you. Stephen is a top performer for the dealership, and Chris wraps the package to finish the deal. Your time is important, and we know there are lots of choices when making a large purchase such as a new vehicle. Tthanks for your rating!

November 09, 2022

Quick to respond and easy to work with when I needed the mechanics to check on an issue with my car. More

by ALLISONYFARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
November 09, 2022

Noe was very helpful and knowledgeable with my truck issue. Turn around was quicker than quoted which was very helpful. Great job to the entire team!!!! More

by DAVID@INSTAFUEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
November 08, 2022

Quick and friendly. Great communication & helped answer a few questions about future work. Thank you! More

by Reviewer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

I went in for an oil change and tire rotation — the service manager immediately informed me about a change in cost. After the mechanic inspected my vehicle, they found an issue that would have cost a More

by BRACKSTER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Waited 4 weeks for appointment. When appointment arrived, the part was back ordered. Asked to have truck aligned. They needed to spend $1000 more of my money to replace deag link More

by JAREDKEITHWHITE
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Jordan
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