Truck City Ford - Service Center

Fantastic customer service. Travis, my service advisor, was patient, understanding, and very knowledgeable, which made for a very stress free experience. I will definitely retur Travis, my service advisor, was patient, understanding, and very knowledgeable, which made for a very stress free experience. I will definitely return for future service, and recommend to others. More

Great customer service. Nate, in the service department, was extremely helpful during a super stressful time. My vehicle was diagnosed and work complete in a timely manner. Nate, in the service department, was extremely helpful during a super stressful time. My vehicle was diagnosed and work complete in a timely manner. I was communicated with each step of the process; I couldn'tse be happier! I will definitely make Truck City Ford my go to to service my vehicles. More

Great customer service, I have always been taken care of whenever I go there. It’s for that reason I have purchased my last 4 trucks there. whenever I go there. It’s for that reason I have purchased my last 4 trucks there. More

I live in San Antonio, I own a 2019 Ford Edge SEL, 23,000 miles. I had a hard down shifting problem. Red McCombs Ford on I -10 had my car for 10 days and didn’t look at it. I picked it up. Called 7 Ford Deal miles. I had a hard down shifting problem. Red McCombs Ford on I -10 had my car for 10 days and didn’t look at it. I picked it up. Called 7 Ford Dealerships in San Antonio area. Most gave a appointment in October and a December just to leave it. Boerne Ford didn’t even have a transmission tech on site. Talked the Nathinel at Truck City and he said they would check it while I waited. Service man was Cory Kuipers, got their at 13:48 06 Sept 22 drove out at 16:18 06sept22. Fantastic professional service. If you have a Ford take it to them. All others a worthless lying xxxx bags. More

Got work done quickly and reasonably. Efficient check in and payment.procedure.. Friendly and efficient staff. Efficient check in and payment.procedure.. Friendly and efficient staff. More

Travis was great from start to finish. Helped me with my issue and really listened. I live in San Marcos but will keep coming back to Truck City. Helped me with my issue and really listened. I live in San Marcos but will keep coming back to Truck City. More

Service team is always ready to help. Communication is great and my truck is always ready when promised. Communication is great and my truck is always ready when promised. More

I think I have found great customer service close to me and couldn’t be happier! and couldn’t be happier! More

This dealership is always friendly, and gives you an accurate diagnosis of what needs to be done. The customer is always number one. Best experiences ive ever had with a dealership. accurate diagnosis of what needs to be done. The customer is always number one. Best experiences ive ever had with a dealership. More