Truck City Ford - Service Center
Buda, TX
1,630 Reviews of Truck City Ford - Service Center
Probably one of the best service departments in The Austin area always tell my friends Austin area always tell my friends More
First off I tried to schedule a local pick up off the web and no one followed up on it, so I had to call and bring my truck in. The service rep, did just ok, but didn't follow up with parts well. I waited and no one followed up on it, so I had to call and bring my truck in. The service rep, did just ok, but didn't follow up with parts well. I waited two days for non-critical part, but it never came in and I had to call and ask about it and just picked truck up without the part. More
Fast, efficient. They always tell you the cost up front. That is very helpful to me. They always tell you the cost up front. That is very helpful to me. More
Hospitality, efficiency done right. I need a new battery for my Ford Fusion Hybrid.I received Excellent Service throughout the repair afterwards my Ford sparkled again! Thank you again I need a new battery for my Ford Fusion Hybrid.I received Excellent Service throughout the repair afterwards my Ford sparkled again! Thank you again Saray 3 More
Timely and friendly service. Mario didn’t try to talk me into something I didn’t need. Mario didn’t try to talk me into something I didn’t need. More
Very professional service and competent techs. I was happy they helped locate a tow truck for us. I was happy they helped locate a tow truck for us. More
Excellent and professional service. Good communication from service advisor. Vehicle was ready when promised. Took care of recall with no problem. Good communication from service advisor. Vehicle was ready when promised. Took care of recall with no problem. More
I give the service department 5 stars because they fixed the problem and it only took a few hours. I have to say that I am concerned about the fact that I made an appointment for the PCM REPROGRAM DUE TO E the problem and it only took a few hours. I have to say that I am concerned about the fact that I made an appointment for the PCM REPROGRAM DUE TO ENGINE SHUDDER fix and the Truck City couldn't get to me for 12 days. An annoyance but not a deal breaker. More