Truck City Ford - Service Center

Great service Dept great service writer 100% pleased. Courtesy car drive to my house really made it easy on me. Courtesy car drive to my house really made it easy on me. More

Efficient, responsive and communicative. We really appreciate the work that was done and open invitation. We really appreciate the work that was done and open invitation. More

Had free oil change but was charged $85. 00 Anyway Didn’t receive an apology Had to question on the charge 00 Anyway Didn’t receive an apology Had to question on the charge More

Travis went above and beyond for family and me. I’m grateful to have him as our service tech! I’m grateful to have him as our service tech! More

Great job. Dropped me off at work and picked me back up when it was done. Was done early and done correctly. Convenient, friendly, and easy. Dropped me off at work and picked me back up when it was done. Was done early and done correctly. Convenient, friendly, and easy. More

Mario Fuentes and the rest of the folks at Truck City were stellar. They bent over backwards to help fix Doggett Ford out of Beaumont's fiasco. Under the circumstances my experience was the best if cou were stellar. They bent over backwards to help fix Doggett Ford out of Beaumont's fiasco. Under the circumstances my experience was the best if could have been. Please tell everyone in the Parts and Service department the are my hero's. More

Nate did a good job with checking what services had already been done to our vehicle so as to not duplicate 100k check. Also does a great job of communicating status. already been done to our vehicle so as to not duplicate 100k check. Also does a great job of communicating status. More

Nathaniel (Nate) Lewis did an excellent job helping me get my truck serviced and repaired. He exemplifies what a service manager should be. I particularly appreciate his patience with all my questions. Na get my truck serviced and repaired. He exemplifies what a service manager should be. I particularly appreciate his patience with all my questions. Nate was absolutely on the ball for everything I wanted or needed. I also think highly of Charles and Oscar (finance and sales). I will gladly recommend, without hesitation, Nate and Truck City Ford to anyone who is shopping for service, or Oscar for a new vehicle. As a side comment, they have the best waiting area coffee I have had, but I am not fond of the added 3% fee for using my credit card. More

Everything was clearly communicated and done in a friendly and timely manner. Really appreciate the communication. friendly and timely manner. Really appreciate the communication. More

Very professional employees. Mr Mario Fuentes was awesome. I will define returning for any other services that I may need on my vehicle😃 Mr Mario Fuentes was awesome. I will define returning for any other services that I may need on my vehicle😃 More