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Truck City Ford - Service Center

Buda, TX

4.8
1,630 Reviews

1,630 Reviews of Truck City Ford - Service Center

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November 12, 2022

Great customer setvice. Very friendly and willing to take the time to listen and help us get exactly what we were looking for. More

by MADNDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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November 11, 2022

Scott Jordan is unequivocally the best service manager I've ever dealt with. Truck was misfiring so I had it towed at no cost (per his recommendation), looked at, fixed and ready to pick up the next day. More

by BLAISEMEADOWS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Nov 11, 2022 -

Truck City Ford responded

Well, you said it perfectly for Scott Jordan. Our customers sing his praises on a daily basis, and he is a greatly valued staff member. His work is impeccable, and he is always open to customer feedback and making every experience excellent. Thanks for the feedback, and the five star rating.

November 10, 2022

They did what they were supposed to do in the amount of time thy said. Everyone was pleasant. More

by KATHYBLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2022

Travis got my issue resolved quickly and was flexible with my schedule. Identified another issue on follow up and resolved it quickly. More

by IAN.PENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in service
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November 10, 2022

Scott Jordan did everything he said he would. He kept me informed at every step and made my experience at Truck City Ford an enjoyable one... I'll certainly be back. I brought two trucks for mai More

by T2GUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Nov 10, 2022 -

Truck City Ford responded

Reviews are the lifeblood of the dealership, and Truck City works diligently with their staff to ensure we are providing top notch service in a timely/costly manner. We appreciate your loyalty, your business, and your time to write us a review. We will continue providing this type of service, and look forward to your next visit.

November 10, 2022

My maintenance service was prescheduled and it wasn't a long wait to be done. More

by KANE_ARTHURM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

Truck City Ford responded

Kane, the team at Truck City is hard working, and does a excellent service experience for the customer. We appreciate your time to let us know we are doing things right, and we will continue to monitor our processes for even better experience. Thanks for your review, and the five star rating.

November 10, 2022

Stephen & Chris M make a great team at Leif Johnson, I recommend them to anyone looking for a new vehicle hands down my best buying experience. More

by WHITEKOLBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris M did my final sale and signing.
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Nov 11, 2022 -

Truck City Ford responded

Kolby, we appreciate your business, and are delighted that your experience was positive for you. Stephen is a top performer for the dealership, and Chris wraps the package to finish the deal. Your time is important, and we know there are lots of choices when making a large purchase such as a new vehicle. Tthanks for your rating!

November 09, 2022

Quick to respond and easy to work with when I needed the mechanics to check on an issue with my car. More

by ALLISONYFARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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November 09, 2022

Noe was very helpful and knowledgeable with my truck issue. Turn around was quicker than quoted which was very helpful. Great job to the entire team!!!! More

by DAVID@INSTAFUEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
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November 08, 2022

Quick and friendly. Great communication & helped answer a few questions about future work. Thank you! More

by Reviewer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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