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Truck City Ford - Service Center

Buda, TX

4.8
1,630 Reviews

1,630 Reviews of Truck City Ford - Service Center

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November 17, 2022

Truck City Ford was easy to work with and extremely helpful. Staff was knowledgeable and eager to assist with any questions I had. More

by oaky272
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper
November 17, 2022

This service drive always takes great care of my vehicles, my car and my truck. More

by RTANTOINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
November 16, 2022

Great service and Scott was awesome and professional. I’m satisfied with everything they have done More

by 1HDBIKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
November 16, 2022

It’s always a great experience dealing with Truck City Ford! Thank you for your courtesy & professionalism! More

by PAULADTRUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
November 16, 2022

Scott Jordan continues to be at a FIVE STAR level. Scott Jordan and Mike Rodgers strive to always perform at a FIVE STAR level. They both are very professional and personable. I will not take my Ford More

by CAROL2BLEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
November 15, 2022

Great customer service! Travis was super helpful from start to finish and I appreciated how he kept me updated throughout my visit. He also helped me make another appointmen More

by PPRITCH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 15, 2022 -

Truck City Ford responded

Positive reviews are what keeps the heart pumping in any dealership, and Truck City is not an exception. The team is very dedicated to provide excellent customer service, and keep their appointments timely and complete the first time. Travis performs as a high level, and he will go above and beyond every single time. We appreciate your time, your feedback, and the five star rating.

November 14, 2022

Amazing experience from start to finish! Outstanding service and quick and efficient! Looking forward to many more years of business with Truck City Ford. More

by NELSONOLDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Took my 2004 F350 in for oil change and tire rotation and asked them to also replace a missing lug nut. Get the truck back and they didn’t replace the lug nut and they replaced the “Next Service Due” sticker More

by APOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noe
November 14, 2022

Good service! No problem whatsoever and the wait was short considering the long line they had. I didn’t even schedule an appointment but they fit me in their sched More

by ISAACSGAUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
November 14, 2022

Great dealership. The employees actually care about making the customer happy. I've tried two other Ford dealerships in the area. .One of them cares more about money More

by EWRAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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