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Truck City Ford - Service Center

Buda, TX

4.8
1,630 Reviews

1,630 Reviews of Truck City Ford - Service Center

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November 23, 2022

Clean, fast, friendly, and helpful service. They also had a well stocked service area while you wait More

by DRK22449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Staff for auto service is always friendly and they do the work timely. Communication from staff is also done well. More

by Gracie L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Courteous service. Fast service. Didn’t care for the price of oil change going up so high. Great job. More

by RAWERCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Excellent attention to my car. The service manager got the car right in and work done in an hour. Nice waiting room. More

by MZANDER25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa Avila
November 18, 2022

Very happy with the service and was in and out in reasonable amount of time More

by RCA1816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Nov 18, 2022 -

Truck City Ford responded

Thanks for the positive feedback, and we appreciate your buisness with the five star rating.

November 18, 2022

The part was back ordered so they gave me a very nice loner vehicle to drive until the repair was completed. More

by TRON.WOMACK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 18, 2022 -

Truck City Ford responded

We are working hard to get the loaner program in place for customers who need to leave their vehicles for a period of time. We aprpeciate your patience as we work through the learning curve. Thanks for the rating.

November 18, 2022

Friendly, polite, and very helpful; great experience. I would recommend them to anyone for sure. More

by ADMIN.547
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
November 18, 2022

The wait was longer than quoted. I think Ford would send out the recall when they had the parts. I can't imagine the problems would have if we were on the road and had to have emerge More

by R.CAMPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

This was the best car service experience. Scott, my service manager, was so helpful. The whole team there was great. They fix my car quickly. The price was very reasonable. I will definitely More

by PLCLUBB231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis was also very helpful., Scott Jordan
November 17, 2022

Travis always takes great care of me. Very thorough in the communication and always sets great expectations. Well done! More

by jtmcgimsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerro
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