Truck City Ford - Service Center

Scott did a great job getting my vehicle maintenance addressed as well as a warranty repair. Much more timely than any other dealership I've dealt with over the years. addressed as well as a warranty repair. Much more timely than any other dealership I've dealt with over the years. More

I showed up just AFTER closing hours for a night drop when Mike Rodgers took the time to come outside & take care of my drop off. Upon pickup, my service advisor was not available; however, Mr Rodgers st when Mike Rodgers took the time to come outside & take care of my drop off. Upon pickup, my service advisor was not available; however, Mr Rodgers stepped up to answer my invoice questions & made certain the repairs on my vehicle were accurate & complete. As far as I know, I would have bet Mr Rodgers owned the dealership. As a business owner myself, I will attest that it is exceptionally rare these days to find an employee like Mike who takes such a personal investment in their job as opposed to just punching the clock. More

Great Service Dept. Helped me with a Recall for my F-150. Charlie got it all taken care of for me. Helped me with a Recall for my F-150. Charlie got it all taken care of for me. More

They have taken care of our Escape for three years and have always been courteous, knowledgeable, and 100% accurate on the diagnosis and fix. Their service notifications are very appreciated. A great tea have always been courteous, knowledgeable, and 100% accurate on the diagnosis and fix. Their service notifications are very appreciated. A great team that is focused on the customer. More

it was AMAZING MY WIFE WAS STUCK ON THE SIDE OF THE ROAD, SO WE CALLED THEM, AND THEY CAME IMMEDIATELY AND HELPED HER OUT SO FAST. IT WAS AS FAST AS 45 MINUTTES. THANK YOU TRUCK CITY FORD SO WE CALLED THEM, AND THEY CAME IMMEDIATELY AND HELPED HER OUT SO FAST. IT WAS AS FAST AS 45 MINUTTES. THANK YOU TRUCK CITY FORD More

Daniel Santiago took great care of me! Dropped my 2013 F150 off for thermostat change and he followed thru with the time line mentioned and kept me updated the entire time! Defiantly will Dropped my 2013 F150 off for thermostat change and he followed thru with the time line mentioned and kept me updated the entire time! Defiantly will be reaching out to Daniel and Truck City Ford for my next service. More

Charlie was very helpful and patient, especially when it came to dealing with out warranty company. came to dealing with out warranty company. More

Nate was great, he verified my maintenance contract and explained all services coverd and length of contract. Asked if I had any questions or concerns, and the coffee was pretty good,.......... it was FREE explained all services coverd and length of contract. Asked if I had any questions or concerns, and the coffee was pretty good,.......... it was FREE. Thanks again Nate. More

Dealer service was excellent! They were able to get me in before my appointment time. They were able to get me in before my appointment time. More

The service department has superior customer service. They were all very professional and friendly. Would recommend Truck City Ford to everyone. Great job guys!! They were all very professional and friendly. Would recommend Truck City Ford to everyone. Great job guys!! More