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Truck City Ford - Service Center

Buda, TX

4.8
1,630 Reviews

1,630 Reviews of Truck City Ford - Service Center

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December 12, 2022

Nate was kind and helpful. Very communicative and knowledgeable. Thank you, great service! I will be coming back. More

by DAVID.LYSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 09, 2022

Had a battery going dead, went to truck city? Nate checked my battery and it needed replacing. He got my truck in and out within 45 minutes! More

by LLLOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Truck City Ford responded

The Riata Service team is among the best in the state no hands barred. They work timely for the customer, fixing the problem the first time, and provided customers prompt updates as the work happens. We appreciate the business, and your feedback.

December 09, 2022

Service work and service department were great. Robert in Service did great. The Manager had to help me out with something. Thank you. More

by MITZISUE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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December 08, 2022

Very nice and professional in the service department. I will be back.... I will be back....I will be back.... More

by DAVECUTHERELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 08, 2022

Great service center. They always get me in and out quickly. They always provide quality work. More

by BEANS198223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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December 07, 2022

Very nice and professional in the service department. I will buy my next truck there More

by TDELFATTILUMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
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December 07, 2022

Nate was fantastic. Super disappointed in Ford Motor Company. $85,000 Raptor with 47k miles needed a new transmission, seal and oil pan. Just 60 days out of warranty More

by jjanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2022

We had a service mobile visit on a recall and the technicians who came out were outstanding, friendly and helpful. Thanks again. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah and Joe
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Dec 06, 2022 -

Truck City Ford responded

Thanks for using our mobile service, and sounds like the tech did everything right in a timely manner. This is a relatively new process for our family of dealerships, and we are going head first into the mix. Your business is greatly appreciated along with your feedback and five star rating.

December 05, 2022

Travis is awesome. Great customer service. He always follows up and takes great care of us. More

by JOSH@JOSHSTEPHENS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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December 05, 2022

When we explained our situation, coming from Smithville to get our yearly maintenance on our E450, Nate worked it out so we could wait and get our service completed. The work was to our satisfaction. Thank More

by VARASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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