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Truck City Ford - Service Center

Buda, TX

4.8
1,630 Reviews

1,630 Reviews of Truck City Ford - Service Center

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December 16, 2022

We have 12 vehicles that Truck City maintains for us. Travis and team go out of their way to make sure commitments are met and promises delivered. More

by RCARRIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
Dec 19, 2022 -

Truck City Ford responded

We are honored to do the maintenance and warranty work for your vehicles. Your business is very important, and we are always ready for feedback good or bad. We try to keep improving our processes and tech training for even better service. Thanks for your loyalty and your business.

December 15, 2022

Very friendly and professional. Always treated with respect. Will return when service is needed. Thank you. More

by CBLACK326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Moradi
Dec 19, 2022 -

Truck City Ford responded

Our service team at Truck City is among the best in the state, and goes above and beyond for excellent customer service. Their motto is do it right the first time in a timely manner. We appreciate your feedback and rating.

December 15, 2022

Service was very prompt after having to order the replacement part for my truck. They put priority on my vehicle and had me out in less than 30 minutes. More

by MILLERJOHNIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Truck City Ford responded

Your feedback lets us know we are doing the right things for our customers. Thanks for your business and the rating.

December 14, 2022

Nate was great. I will ask for him again when I need a service advisor. I did not expect to get the recall taken care of at the same time I was there for an oil ch More

by COUNTRYFAN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Truck City Ford responded

We appreciate your time and your business. Your feedback gives us ideas for improvements to the process, and the ability to make those changes in a timely manner. Thanks for the five star rating.

December 13, 2022

The Sales man Joe Perez was so awesome in helping me get everything done! I have challenging credit and he was GREAT about communicating with me regarding the process. Matt in financing was so helpful too! More

by IIITORRRES
Recommend Dealer
Yes
Employees Worked With
JOE PEREZ, MATTHEW DURAN
Dec 14, 2022 -

Truck City Ford responded

Joe and Matt make a great team, and are both highly valuable team players. Your time and business are very important to us, and we appreciate the five star rating.

December 13, 2022

Service was great. They took my truck in without waiting, fixed it correctly, kept me informed, then returned it quickly. Service was professional and courteous. The be More

by WEBTUBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Dec 14, 2022 -

Truck City Ford responded

Thanks so much for the positive endorsement, and recommendation. Your business is important and thanks for the rating.

December 13, 2022

Excellent service and very friendly staff, wouldn’t hesitate to use them again or recommend More

by JDMACNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel something
Dec 14, 2022 -

Truck City Ford responded

Thanks so much for the positive endorsement, and recommendation. Your business is important and thanks for the rating.

December 12, 2022

Truck City Ford was very communicative, helpful, and provided a thorough experience. I'll be taking my vehicle back for regular service after this visit, which was to address a recall. More

by JIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
December 12, 2022

Buying my truck and doing the trade in was an easy, efficient, and honest transaction. Very pleased with my new truck purchase. More

by TREVOR.ROGGE
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Lauren Newman, Brian Garcia
December 12, 2022

Pleasure working with the staff. Everyone did a great job with my new truck purchase. Thanks! More

by RD Steger
Recommend Dealer
Yes
Employees Worked With
Eddie Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper
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