Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Truck City Ford - Service Center

Buda, TX

4.8
1,630 Reviews

1,630 Reviews of Truck City Ford - Service Center

Sort by
December 30, 2022

Cory Kuipers is an amazing Service Advisor! I hope I always get him for future service needs! More

by ANNEPEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kuipers
Report | Print
Jan 02, 2023 -

Truck City Ford responded

Thanks for the feedback, and you can always request Cory as your Advisor. He has a great knowledge base, professional manner, and works tirelessly for the customer. We appreciate your business, and wish you a prosperous 2023.

December 30, 2022

Ordering online was super easy with Bob Salinas. He walked me through the process all over the phone. I ordered the Maverick in which I was not expecting it this year due to how popular the truck wa More

by UCASTRUITA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Salinas
Report | Print
Jan 02, 2023 -

Truck City Ford responded

Reviews like yours makes us feel like we are doing the right things for the customer. the online ordering process has really taken off this year, and we appreciate the patience required with the process. Bob does a super job of keeping his customers informed on progress, and keeping everyone in the loop. We appreciate your business and your time. Wishing you a prosperous 2023.

December 29, 2022

Nate is the best. Great communication and he delivers what he promises. I highly recommend Truck City Ford. More

by GHays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Truck City Ford responded

Nate is among the highest requested Service Advisots for his knowledge base, his professionalism, and work ethic. We appreciate your business and your time for the review. Thanks for being a loyal customer.

December 29, 2022

Travis, Neil, Daniel were above average. They provided peace of mind by educating me on what the problems were and my options. Bravo. Retain these employees. More

by OMARRGUERRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Travis, Daniel, and Neil
Report | Print
Jan 02, 2023 -

Truck City Ford responded

Omar, we appreciate your business and acknowledgement of our staff. They work hard for their customers, and are all professional and knowledgeable advisors. We appreciate your loyalty and your time.

December 28, 2022

Never had any problems dealing with Truck City Ford, my last service was as seamless as always. More

by MELROSEKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2022 -

Truck City Ford responded

Thanks for the positive review and great rating for Truck City Ford service group. Your loyalty is greatly appreciated, and we are honored to be your service dealership. Our team is among the best in the state, and we wish you a safe 2023.

December 27, 2022

Great service, had no issues and they were prompt ordering my parts. I have no complaints More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pineda
Report | Print
December 26, 2022

This was the least stressful, easiest vehicle purchase that I have ever made. The staff did not pressure us at all. More

by svtwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Moradi
Report | Print
December 24, 2022

Friendly, helpful service rep who went above and beyond in staying in contact with us. More

by 50RLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
Dec 26, 2022 -

Truck City Ford responded

Thanks for the positive feedback, and your business. The team works hard to keep the process timely and transparent for the customer, and it is always our number one goal. Wishing you great success in 2023.

Dec 26, 2022 -

Truck City Ford responded

Thanks for the positive feedback, and your business. The team works hard to keep the process timely and transparent for the customer, and it is always our number one goal. Wishing you great success in 2023.

December 24, 2022

Very impressed with responsiveness of the Service Department. They responded to wuestions submitted through online chat the next business day and accomodated me as a walk-in that weekend. Service adv More

by fj2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter who provided transport nearby while waiting vehicle was being serviced
Report | Print
December 23, 2022

Great courteous service as always! Greeted with a smile, updated on repair work status & completed at time promised. Thank you! More

by PAULADTRUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
Report | Print
Dec 26, 2022 -

Truck City Ford responded

We appreciate your time to provide feedback, and agree with you 100%. Our service team is among the best in the state, and we are proud to have been able to assist you . Wishing you success and good tidings for 2023.

1
...
76
77
78
...
163