Truck City Ford - Service Center
Buda, TX
1,708 Reviews of Truck City Ford - Service Center
Noe was great at providing timely updates as well as getting the equipment back to us in a short amount of time. I prefer to use this dealership as they have the parts and expert mechanics to get the p getting the equipment back to us in a short amount of time. I prefer to use this dealership as they have the parts and expert mechanics to get the problem diagnosed and repaired quickly. More
My car was not cleaned after the service I had to clean the footprints of the service personnel that worked on my car. the footprints of the service personnel that worked on my car. More
I brought my vehicle in for a factor recall and the Service Department forgot about my car and never communicated or fixed the original issue once I brought it in. I sat in the waiting room for 7 hours Service Department forgot about my car and never communicated or fixed the original issue once I brought it in. I sat in the waiting room for 7 hours only for them to tell me at the end “oops sorry” then it was another whole ordeal to track down where my car was even located at just to get my keys and leave without resolving anything. More
Very helpful, even with delays due to weather, they still got the job done in a timely manner got the job done in a timely manner More
Nate has been a great service advisor to work with, he is always responsive and lets me know what we will be looking at when the work is in progress. always responsive and lets me know what we will be looking at when the work is in progress. More
Excellent service, on-time service, extremely friendly and accommodating staff. This is all what I experienced when I brought my Ford Explorer in for a factory recall repair. I also really appreciated the and accommodating staff. This is all what I experienced when I brought my Ford Explorer in for a factory recall repair. I also really appreciated the ride home they gave me from the very nice gentleman (Adam was his name, if I do remember correctly)! More