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Truck City Ford - Service Center
Buda, TX
1,630 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,630 Reviews of Truck City Ford - Service Center
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February 15, 2023
Nate has been a great service advisor to work with, he is always responsive and lets me know what we will be looking at when the work is in progress. always responsive and lets me know what we will be looking at when the work is in progress. More
by BRETT.MAYES
Verified CustomerEmployees Worked With
February 14, 2023
Excellent service, on-time service, extremely friendly and accommodating staff. This is all what I experienced when I brought my Ford Explorer in for a factory recall repair. I also really appreciated the and accommodating staff. This is all what I experienced when I brought my Ford Explorer in for a factory recall repair. I also really appreciated the ride home they gave me from the very nice gentleman (Adam was his name, if I do remember correctly)! More
by SAMCHMELAR
Employees Worked With
Other Employees :
Adam (the driver that dropped me back off at my house when I left them my vehicle for service), Scott Jordan
February 13, 2023
Overall experience was great compared to other dealerships in the Austin. Truck City had my truck ready to go when they said it would be. Travis was very knowledgeable and helpful from start to fi dealerships in the Austin. Truck City had my truck ready to go when they said it would be. Travis was very knowledgeable and helpful from start to finish. I'll certainly be back. More
by SHAWN.CLARKE
Employees Worked With
Travis
February 11, 2023
All went well, the service was performed within explained time frame. Everyone was friendly and courteous. I would continue to use Truck City as a place to get service when needed. time frame. Everyone was friendly and courteous. I would continue to use Truck City as a place to get service when needed. More
by Mark R
Employees Worked With
Noe Avila
February 09, 2023
Truck City Fords' Mobile Service is great. Anytime we have a question our Service Advisor Charles Trujillo always has an answer or a solution for us. We are very impressed how quickly our oil Anytime we have a question our Service Advisor Charles Trujillo always has an answer or a solution for us. We are very impressed how quickly our oil changes and tire rotations are done. Fox Commercial is in the service industries so Ford keeps our trucks on the road with minimum downtime. Great job Ford you have a loyal customer with Fox Commercial Services More
by Fox Commercial Services
Employees Worked With
Charles Trujillo
February 08, 2023
Always fast and friendly service. The reason I keep coming back is because the people that work here. The reason I keep coming back is because the people that work here. More
by DAM12985
February 08, 2023
Service department friendly, courteous, and fast. M. Fuentes outstanding service technician! Would definitely recommend Truck City Ford! M. Fuentes outstanding service technician! Would definitely recommend Truck City Ford! More
by ROBSTUDDARD
Employees Worked With
February 07, 2023
Very prompt service. I was given a ride back to work and everyone was so nice. I was given a ride back to work and everyone was so nice. More
by LANETTE
February 02, 2023
Always pleasant dealing with the service dept folks at Truck City. One area for improvement is communication. I believe I used to get text messages about status especially on repairs that could take d Truck City. One area for improvement is communication. I believe I used to get text messages about status especially on repairs that could take days. The work done is always great and dealing with all of the individuals in the service department has been pleasant. More
by DD8839
Employees Worked With
Travis Guerrero
February 02, 2023
It was the best in and out experience I’ve ever had especially in regard to time. Customer service was excellent. I would definitely recommend this dealership. especially in regard to time. Customer service was excellent. I would definitely recommend this dealership. More
by CARLTINER
