Truck City Ford - Service Center

This dealership is always helpful, communicative, and dedicated to providing amazing customer service whenever possible. dedicated to providing amazing customer service whenever possible. More

I had a great experience with the service department, as I always do with Travis, my preferred Service Advisor. He was able to get my wife's car in and out quickly (brake replacement, and hub and bearing re I always do with Travis, my preferred Service Advisor. He was able to get my wife's car in and out quickly (brake replacement, and hub and bearing replacement), knowing that we had a vacation coming up soon. He stayed in constant communication and kept me updated. Thank you Travis! More

The service department as professional and courteous and had my truck out at the promised time. They are wonderful to work with. had my truck out at the promised time. They are wonderful to work with. More

Travis in the service center was phenomenal. I will absolutely visit truck city again for anything I need. I will absolutely visit truck city again for anything I need. More

Scheduled an Oil Change for 9am and added a MVI so I could renew my registration. Was done at 11:00am. They made error in the MVI paper work so was unable to use. Had to go to another location to get a could renew my registration. Was done at 11:00am. They made error in the MVI paper work so was unable to use. Had to go to another location to get and MVI. Within 2 hours of leaving I got a Service Alert on my app. Something about improper engine oil pressure. Had to return and it ended up being a much bigger issue also. Ended up having to leave my truck behind. Fortunate it was still covered by the extended warranty. A very frustrating day. Staff was very polite and professional despite the negative attitude I developed. In the end they took care of me and now I just hope all repairs are properly done so I can go back to enjoying my Ford F150. Thanks. More

MARIO IS ALWAYS WILLING TO HELP IN SO MANY WAY'S . HE ALWAY'S GOSES THE EXTRA MILE . HE IS THE REASON THIS DEALERSHIP DOSE SO GOOD. THE MAN BEHIND THE CURTAIN HE ALWAY'S GOSES THE EXTRA MILE . HE IS THE REASON THIS DEALERSHIP DOSE SO GOOD. THE MAN BEHIND THE CURTAIN More

Yes, service is excellent, work is done on time. Since I have to come from Georgetown for service on my F53 Coachman RV, scheduling work to be done is important, and they always honor their service Since I have to come from Georgetown for service on my F53 Coachman RV, scheduling work to be done is important, and they always honor their service time commitment. More

3 times I was told I would get a call-back and did not. I had no idea what was going on or when to expect to get my car back. I had no idea what was going on or when to expect to get my car back. More

3 service visits here so far and each one has been prompt and professional. I expect this will be my go-to spot for servicing my F150 and professional. I expect this will be my go-to spot for servicing my F150 More