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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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April 10, 2023

Everything went smooth. Nate did an excellent job and communicated well. I would not hesitate to use this dealership again. Nothing to do with the dealership. The wat More

by JEFF C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Truck City Ford responded

Jeff, what a great review for Nate and the dealership! We use every review to be sure we are doing the right things, and keeping the process the best for the customer experience. Thanks for the feedback and your business.

April 09, 2023

I want to thank mike Rodgers and Eddie haddad for taking care of me and help me with my Expedition, More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie haddad
April 08, 2023

They did a great job. The rental truck was clean, and the repair was done quickly. More

by BILL.WILLIAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
April 07, 2023

Took my 2006 Ford ranger in it’s was overheating Nate kept me in the loop with everything got the repairs done. Truck runs great. More

by ALEXBLUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Richard was very helpful. He explained all the options available for my motorhome repair and recall check. I was able to pick up my motorhome the next day, which I really appr More

by DBKAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
April 06, 2023

The service advisor provided fast and reliable service when providing the routine services on my f-150. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santiago
Apr 07, 2023 -

Truck City Ford responded

Chris, thanks for your review today for your recent service visit. Daniel works hard for the customerj, and keeps everyone informed along the way. We appreciate your time, and your business.

April 05, 2023

Truck City Ford has been amazing with me and the service on my Bronco. From placing the order, to oil changes in service, they’re awesome!! More

by PROSPERPROPS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
April 05, 2023

Great job on the diagnosis and the repair. No problems with my vehicle. The cost of the repairs was consistent with other shops. More

by UMP891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
April 05, 2023

I'm from out of town. Luckily my repair was replacing a sensor. I called, dropped off vehicle and they had it ready to go same afternoon, all covered under warranty. They More

by ALANJDRUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

No recommendations were done for my vehicle. I clearly knew it needed some work but nothing was relayed to me. I asked for a tire rotation and the rotation was not done because the wheel lock wa More

by JCM.ATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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