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Truck City Ford - Service Center

Buda, TX

4.8
1,702 Reviews

1,702 Reviews of Truck City Ford - Service Center

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November 13, 2024

Wayne was super in his service to my process. i felt very well taken care of. More

by MZANDER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Truck City Ford/Wayne, The recent service experience on my 2021 F-150 King Ranch from Wayne Andrews was excellent. I love my 5-year Ford prepaid service package. When picking up, Wayne informed me that More

by bruce.kalish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Hailey Maierhofer was super friendly and helpful in our need to get our RV back on the road. She kept us informed of the work being done on our RV. She stayed on top of work being done, she knew we wanted More

by sphil34007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

It’s always a friendly and professional staff anytime you go. Awesome dealership. Great service. More

by kelleyjas81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Gutierrez
November 11, 2024

I can’t thank Hailey enough for the service I received on my F-150 Lightning! Always exceeds my expectations!! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I purchased my 2023 Ford F150 back in March and it has been a seamless experience since. Made an appointment online and was greeted promptly. Communication was great and appreciated the delivery of my tru More

by spence910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I lost the card but it was a woman who helped me as a service advisor and she was awesome
November 04, 2024

Gene Webb and Isaiah delivered exceptional customer service. Gene Webb was very helpful and went out of his way to streamline the scheduling process. Isaiah was courteous and was dedicated to ensuring More

by Cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Webb and Isaiah
October 31, 2024

Mathew was great and helped resolve my issue rapidly and kept up with me every step of the way informing me on my vehicle. More

by Ricky Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
October 31, 2024

Great customer service great work all in the ford app all done here at the house More

by Baeza.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Mathew was the serviceman that helped me when I came in for service that day thanks More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see his name but he sits literally next to manager office I think his name is Mathew?
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