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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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May 16, 2023

Excellent service Thanks to Noe Avila ,and his staff good job,I would recommend other people to your Dealer ship,Thanks again. More

by 8710ALFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Avila
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May 17, 2023 -

Truck City Ford responded

Thanks for your feedback. We look at every review as an opportunity to improve our processes, and ensure a great customer experience for all customers. We appreciate your recommendation, and the five star rating.

May 15, 2023

Truck City has a great service department. Travis Guerrero was my service coordinator. He did a great job of working with me to schedule my service when it was most convenient with me. He expl More

by RMS2514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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May 15, 2023

William was great to work with and the dealership was very nice. Came out with snacks for the kiddos and everyone there was super friendly. Highly recommend! More

by Atxguy24
Recommend Dealer
Yes
Employees Worked With
William Martinez
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May 15, 2023

I have never been in and out of a Ford Dealership so fast! Excellent experience and I will definitely be back to this location. More

by CINDYCANTU24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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May 15, 2023

Quick and easy recall repair on both my Escapes. The mobile team led by Joe was on time and kept me informed. Excellent experience all the way around. More

by DHAUSMANN0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 15, 2023

Speedy, efficient service! Clean waiting area. Friendly service. Clear communications. Knowledgeable staff. What more can I say?? More

by LLBETHUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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May 15, 2023

Richard, Mario and the whole Service team is professional, friendly and A++. They are always ready to help and solve the problem. More

by JAE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario and Richard
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May 15, 2023

Fast easy very comfortable waiting areas and overal satisfaction with them overall. Highly recommend on there services More

by GREEN88REBECCA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jospeh Hart
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May 17, 2023 -

Truck City Ford responded

Thanks for the feedback, and the recommendation for the service you received. The team works hard to keep our processes timely, transparent and professional for all customers. Thanks for the recommendation and the rating.

May 13, 2023

Easy to book appt and get in for service quickly. Richard kept me apprised thru the whole process and I was in and out fast More

by Tom Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
May 13, 2023

Awesome! They got me an appointment fast and repaired the truck the same day saving me from renting a car. More

by WWIEDENFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Report | Print
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