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Truck City Ford - Service Center
Buda, TX
1,629 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,629 Reviews of Truck City Ford - Service Center
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Verified Customer
May 23, 2023
Trying to get a recall fix completed but I will have to make a third trip to your dealership for this issue. The first time I scheduled an appointment but when I arrived at the dealership, I was told th make a third trip to your dealership for this issue. The first time I scheduled an appointment but when I arrived at the dealership, I was told the part was not in stock. Scheduled a second appointment, got the work done but when I took my car home the back up camera was not functioning correctly. Called and scheduled a third appointment, but had to wait over 2 weeks to get in your quest. My appointment is for June 3rd. Hopefully the repair will be done correctly this time. Scott Jordon was professional and friendly. I was pleased with my interaction with him and he seemed empathetic to my issue. More
by GAS99
Employees Worked With
Scott Jordan
May 22, 2023
I had called and made an appointment, however, when I arrived, no appointment could be found for me. They still were able to get my oil changed and tires rotated but it took a bit longer than I had plan arrived, no appointment could be found for me. They still were able to get my oil changed and tires rotated but it took a bit longer than I had planned. Cost is also about double what NTB charges. More
by KITEFLYCOX
Employees Worked With
May 22, 2023
Nate was very courteous and the service was done in a quick manner and they took my Ford pass rewards! quick manner and they took my Ford pass rewards! More
by JEFFVANHOOK
Employees Worked With
May 22, 2023
Fast service for rental. Approval for extended warranty then ordering parts to very long. Communication could be better during process of repairs. Overall great service! Approval for extended warranty then ordering parts to very long. Communication could be better during process of repairs. Overall great service! More
by TDELEON5377
Employees Worked With
Travis
May 22, 2023
Service and mechanics team are very professional. They dealt with my car problems promptly and professionally, I felt like my car was in great hands at all times. They dealt with my car problems promptly and professionally, I felt like my car was in great hands at all times. More
by VIVIANA
Employees Worked With
Scott Jordan
May 19, 2023
Very pleased with my service rep, she kept me informed and helped me sign up for Ford Pass. All the times I've been in there and no service rep has asked me, much less helped me sign up, about Ford Pass. and helped me sign up for Ford Pass. All the times I've been in there and no service rep has asked me, much less helped me sign up, about Ford Pass. More
by FHMORGAN203
Employees Worked With
Charity Miranda
May 18, 2023
Friendly folks that seem to know what they are doing. So they've got that going for them, which is nice. Have I typed 15 words yet? Do they count by actual word or is some letter total arithmetic invo So they've got that going for them, which is nice. Have I typed 15 words yet? Do they count by actual word or is some letter total arithmetic involved? I didn't study linguistic math in college. More
by GSIMANTON
Employees Worked With
I have no freakin' idea what their names were
