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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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May 25, 2023

Phenomenal service! Great service staff and quick repair time. Definitely would recommend Truck City for any service. More

by HAILEYM159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
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May 25, 2023

Scott could not have been better. He kept us informed and was quick and on time. I will definitely get all my service here in the future. More

by MIKEASLEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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May 29, 2023 -

Truck City Ford responded

Mike, thanks for taking time to give us your feedback on your recent service visit. We use every review as an opportunity to improve and hone our processes to enhance the customer experience. We are here for any future needs you may have - service or sales related.

May 25, 2023

was able to schedule a day in advance and the work was done in a timely manner More

by RA5818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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May 25, 2023

Got there 15 minutes early. They took me right in. Out in hour. However the price for an oil change has increased. Also they are now adding 3% to the bill if you use a cre More

by etexasbob
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Heuser
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May 24, 2023

Richard was amazing, made sure to keep me in the loop at every turn. If I had any questions and he didn’t know the answer he made sure to get the answer quickly. More

by MIRANDAJ2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 24, 2023

As always Marion Fuentes does a great job of customer satisfaction. He makes LJF the best ford dealership hands down. More

by Ratorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fuentes
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May 24, 2023

Scott has great customer service skills and always tentative. Never have had any issues with service. More

by JR1GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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May 24, 2023

The customer service provided by Mike and Haley was incredible and greatly appreciated. I will definitely return and encourage others to bring their vehicles there. More

by SCOTTKRUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley
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May 23, 2023

Valet pickup and delivery service made scheduling the work a snap. Scheduling staff and driver were courteous and professional. More

by CKOEHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Miranda
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May 24, 2023 -

Truck City Ford responded

We appreciate your business, your time and the rating. We work hard to be customer centric providing high quality experience. Thanks for your business.

May 23, 2023

I called wile bike and was fortunate enough to get ahold of Oscar i had a filling fords would come in and people wouldn’t be able get so i told him keep a look out and he had found 2 that were not quite wha More

by RALPHREECE8
Recommend Dealer
Yes
Employees Worked With
Oscar/ Anita give 5 stars , Jeremy Harper
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May 24, 2023 -

Truck City Ford responded

Congratulation on your truck purchase. We appreciate your business, and glad that Oscar was able to secure the truck that met your expectations for a good deal. We work hard to keep the transaction simple and transparent for the customer. We are glad to be your dealer of choice, and are here for any service needs you may encounter as well.

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