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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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June 01, 2023

Excellent turn around time. Quality work. Friendly staff. Answered all of our questions and helped us with getting an extended warranty plan. More

by RBANGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Trevino, Scott Jordan
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Jun 02, 2023 -

Truck City Ford responded

Thanks for the feedback as we continue our quest to change the public perception of the auto industry. The team works hard to be transparent in all our business dealings, and to enhance the customer experience. We appreciate your business, and are as close as a phone call for any needs.

June 01, 2023

Nate always bring top notch customer service when i take my truck to tuck city ford on buda texas. More

by stephen.vanderbilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Truck City Ford responded

Thanks for your business and the five star rating. Nate is one of a kind Service Advisor, and is a top performer. We appreciate your loyalty, and call us for any future needs.

June 01, 2023

Very pleased with our service from Truck City Ford. We’ve had good experiences thus far. More

by CONNIEGMW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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June 01, 2023

I drop my truck off at noon and it was ready at 4:pm great job scott More

by A_KAREEM47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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May 31, 2023

Great attitude, very informative and let me know every step of the way what was going on lots of talking back and forth. More

by Ajm1092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
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May 31, 2023

Very Good Service, The asóciate called me to now about the truck. And my opinion More

by CHARLES.MALDONADO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Brian Garcia, Jospeh Hart, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
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May 31, 2023

Hailey was the best advisor ever, she was so helpful and very informative. I will definitely be coming back, hoping Hailey can be my advisor again 10/10 service! More

by FRIDASANCH3Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maierhofer, Hailey
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May 31, 2023

Nate was the best! Completely saved me on my road trip! Great customer service! Thank you! More

by READINPEACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023

jason very competent and thoro and available as i needed. had access to upper management as necessary. More

by BHB21
Recommend Dealer
Yes
Employees Worked With
Zach Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Harper
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May 31, 2023

I came into the dealer, hoping to get the oil changed relatively quickly and that was accomplished I was in and out in about an hour. Everybody was extremely helpful and professional and even provided a More

by PARAS.BUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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