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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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June 07, 2023

Truck city ford is very hood and making the costumer feel heard. They also are attentive to the details of what you bring your vehicle in for. More

by Ratorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
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June 07, 2023

Great service and communication throughout the whole process of getting out vehicle repaired. Couldn’t be happier More

by JHERNANDEZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2023

very efficient and responsive to my needs. my vehicle was delivered on time. definitely would rate them far and away above any other dealer in the area. More

by JERRY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT LAUGHLIN
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June 07, 2023

communication was great and the repair was performed in a very timely manner. I did not have a reservation but they were able to work me in very quickly. More

by KWLENZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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June 07, 2023

Great customer service! Clean facilities, reasonable prices and reputable place to do business. Techs are extremely knowledgeable. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2023

The service was easy to schedule and the texts telling me the work was done was convenient. More

by ROBCO5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 09, 2023 -

Truck City Ford responded

Thanks for giving us some feedback on your service appointment. We will use this to improve and provide an exceptional customer experience. We appreciate your rating.

June 07, 2023

Scott Jordan was very friendly and I was in and out in less than 30min. More

by JULIO6
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Jun 09, 2023 -

Truck City Ford responded

Thanks for your feedback and the five star rating. We use this to improve our processes where we are not delivering the best possible experience.

June 02, 2023

Very fast service and the communication was on point. My truck was fixed and Nate was a tremendous help. More

by Zach K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2023

Very fast service and the communication was on point. My truck was fixed and Nate was a tremendous help. More

by Zach K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 01, 2023

Service was great fast and done good, easy to talk with had many options to reach advior he called and also texted so I wouldnt miss anything. Good communication also liked they had snacks. More

by Lelaflor79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danial
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Jun 02, 2023 -

Truck City Ford responded

WE work hard to enhance the service experience and to help change the public perception of the auto industry as a whole. We keep the customers informed, and continue to work behind the scenes for constant improvment. We appreciate your business and the rating.

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