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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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June 16, 2023

Service advisor did a great job of addressing my concern and gettting it repaired in a timely manner! More

by Bronco2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 19, 2023 -

Truck City Ford responded

Thanks for your business, and your review. The team works hard to keep the ball rolling for the customer while providing constant feedback and updates. We appreciate your review and look forward to the next opportunity to do some work for you.

June 16, 2023

Awesome service they are the best in Texas never go anywhere else thank you all yay More

by DJPERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Scott Jordan, Brian Garcia
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Jun 19, 2023 -

Truck City Ford responded

We are never short on good reviews for Scott Jordan! He is the cream of the crop for service advisors, and is in high demand. We thank you for your time, your business, and the review. We use these to make changes as needed to improve the customer experience.

June 16, 2023

Scott, in the group in the service department are the best I have ever experienced in 35 years of buying vehicle's. They make you feel like family when they service your vehicle. I recommend this group t More

by JOHN@TAYLORJT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Jun 19, 2023 -

Truck City Ford responded

John, Scott has recommendations daily by his current customers, but works just as hard for any new customers. he is a true professional, and know his role very well. He is updating customers as the work progresses, and is in high demand.

June 16, 2023

Polite. Professional. Richard went out of his way to offer all the services provided by the Ford dealership. I will definitely return to have my car mainte More

by JOHNEARL29A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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Jun 19, 2023 -

Truck City Ford responded

Thanks for sending us feedback for your recent service experience. We appreciate your business, and your time to write us. We would lvoe to be your service dealer for any vehicles you may have or purchase in the future.

June 16, 2023

The whole process was easy and smooth. From the people being proactive about giving me a heads up about a recall, to the people scheduling the appoint and lastly the technician that came t More

by Omar Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Jun 19, 2023 -

Truck City Ford responded

Omar, thanks for the feedback and your review. The Mobile Service techs are dedicated to getting the work done right, and making it timely and convenient for their customers. Thanks for your five star rating.

June 15, 2023

Awesome I wanna stay? Awesome I'm telling everybody. I know that has a Ford. They need to go to truck city and had their maintenance done services just unbelievable More

by CLEMKOLODZIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Truck City Ford responded

Truck City has a solid reputation for fixing vehicles right the first time and no return trips required. We sincerely appreciate your business, and will continue to work hard to keep your trust and your business. Thanks for the five star review.

June 15, 2023

Awesome? I am telling everyone I know that owns a ford. They need to go to truck city Ford in Buda Texas to have their maintenance done. More

by CLEMKOLODZIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper
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Jun 15, 2023 -

Truck City Ford responded

Truck City has a solid reputation for fixing vehicles right the first time and no return trips required. We sincerely appreciate your business, and will continue to work hard to keep your trust and your business. Thanks for the five star review.

June 15, 2023

Mr. Lewis is an absolute professional! Thank you for all of your help. I look forward to coming here! More

by ANTHONYTHAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2023

Tech who came to my house to do the recall was super easy to work with More

by JJBROZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jospeh Hart, Joe Vanek
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June 15, 2023

I was really please with service and service person. Very professional. This is the reason why I keep coming back. Thank you! More

by JRTOTALHOMECARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jospeh Hart
Report | Print
Jun 19, 2023 -

Truck City Ford responded

We appreciate your time, your business, and your feedback on your recent Truck city Visit. Our service techs are among the best in the state, and work like a well oiled machine. We want to use all our reviews as opportunities for improvement. Thanks for the five star rating.

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