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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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June 23, 2023

Truck City Ford has provided great customer service. I would reommend Truck City Ford to others. More

by MREYES3_99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Truck City Ford responded

Thanks for providing us some feedback on your visit to Truck City. Great customer service is our goal in addition to changing the public perception of the auto industry. We appreciate the time and the rating.

June 23, 2023

Service writer understood the issue and was able to get issue resolved even though the tech couldn’t reproduce the problem. Good service performed in a timely manner with free shuttle service to get to and More

by NICKWBAKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Heuser
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Jun 26, 2023 -

Truck City Ford responded

We appreciate the feedback on your service at Truck City, and the team works tirelessly behind the scenes to ensure the work is done right on the first visit tor customers. Thanks for letting us know you were treated well, and satisfied with your transacton.

June 23, 2023

Robert was super helpful in getting my vehicle repaired timely. The service was excellent and I will be back. More

by RQUARANTO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert L.
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Jun 26, 2023 -

Truck City Ford responded

Good quality service for all customers is one of our goals, and will will continue to ensure we are providing that. Our team is dedicated and well versed in their work for the customer. We appreciate your business, and the five star rating.

June 23, 2023

Superb service! I've been a TCF customer for over 20 years. Nate was great! More

by SCOTT.GREESON.SR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Truck City Ford responded

Scott, your review lets the dealership and others know that we are committed to delivering great service and an excellent customer experience. Your loyalty makes our day , and we will continue to work hard to keep your business. Thanks for the five star rating.

June 23, 2023

Very helpful with everything & great on communication with explaining what was going to be needed for my car More

by ESCOBEDOJESSICA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
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Jun 26, 2023 -

Truck City Ford responded

Jessica, we are grateful for your review and continued support of Truck City Ford. Our teams are among the best in the state, and work hard to ensure the trust from our customers is always top notch. Thanks for your business and your rating.

June 23, 2023

very quick easy reliable service. online booking is very good as well. They kept me up to date with my service time completion More

by JEMCCOY3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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Jun 26, 2023 -

Truck City Ford responded

We pride ourselves on having a commendable service group always looking for ways to improve the customer experience. Our entire dealership will work hard to earn and keep your business. We appreciate your business and the five star rating.

June 23, 2023

Made a tuff time go super smooth and they treat you like family. Daniel was a huge help along the way and kept us informed every step of the way. More

by AACONTRERAS512
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
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Jun 26, 2023 -

Truck City Ford responded

Thanks for your business and support for Truck City Ford. The team works behind the scenes to ensure your visit is professional, timely and transparent with no outstanding issues. We work to make the repairs/maintenance right the first time. We appreciate your buisness and the five star rating.

June 22, 2023

Great service! I bought my King Ranch F250 there and anytime I have any issue they always make sure it's addressed quickly. They take the time to sit and talk with More

by KEITHHEIMENDINGER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy McCreadie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Scott Jordan, Jospeh Hart
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June 22, 2023

Kept us in the loop of work as it was being done on our vehicle. More

by RLOPEZ601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2023

Attentive friendly service. Mostly fast, since I made an appointment it would have been nice to have been in and out in about an hour instead of 2. More

by ACMONTALVO.74
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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