Truck City Ford - Service Center

They tried to fix 2 recalls without tell or call me. Also, they failed to contact me as soon as they done with the oil change. I had to go back and ask them. The service was good just they need to be mo Also, they failed to contact me as soon as they done with the oil change. I had to go back and ask them. The service was good just they need to be more efficient regarding to comunícate with the customers. More

The service department was very friendly and personally. All my questions were answered and explained to where I could understand them. They did all the work that I requested and more, I wish to thank them All my questions were answered and explained to where I could understand them. They did all the work that I requested and more, I wish to thank them all. More

Andy was fantastic and easy to work with. They went above and beyond to make sure we were happy with our purchase They went above and beyond to make sure we were happy with our purchase More

This does is amazing so much better then the ford I bought my car at. Much more friendly and actually take your concerns and fix them!!! They got a life long customer as long as I have a fire!! bought my car at. Much more friendly and actually take your concerns and fix them!!! They got a life long customer as long as I have a fire!! More

Truck city has excellent quality service and everyone there is really friendly always with a smile there is really friendly always with a smile More

Price was right. Everyone we felt with was very accommodating. We would certainly recommend Truck City. Everyone we felt with was very accommodating. We would certainly recommend Truck City. More

I was very pleased with Scott Jordan, Truck City service techs and Mike Rogers they fixed my problem with fuel filter by replacing the fuel filter canister. They went above and beyond. I look forward to ha techs and Mike Rogers they fixed my problem with fuel filter by replacing the fuel filter canister. They went above and beyond. I look forward to having them help me with all my service needs! More

Hailey in the service department was amazing! I had body work done at a collision center that resulted in several issues which the shop didn't want to own up to. After taking it to my regular For I had body work done at a collision center that resulted in several issues which the shop didn't want to own up to. After taking it to my regular Ford dealership and the Ford I purchased from I continued to have issues, they "found nothing wrong." I ended up having water leak into my vehicle during a car wash. I promptly took my vehicle to this location so they could see the active leak. Hailey was an angel! She was able to see areas of concern and was very diligent and thorough. My situation got messy as I had to get my insurance and the body shop regional director involved for a thorough inspection of my vehicle. Hailey kept me properly updated along the way! I wish there was more service advisors like Hailey. She sets an exemplary example and goes and above and beyond! More

Cannot express how happy and satisfied I was with the service here. My truck had been at another dealer for over a week with zero communication. Eventually, I was forced to Uber there in person for an up service here. My truck had been at another dealer for over a week with zero communication. Eventually, I was forced to Uber there in person for an update and they told me to take the car home and wait for my spot in queue. xxx?!! I dropped it off at Truck City the following Monday and by Tuesday afternoon the issue had been diagnosed and repaired. 2 days tops! The video explainer via text was awesome and my service rep, Daniel Rodriguez; kept me informed the entire time. Fantastic experience all around. My wife and I will be coming back for all our Ford maintenance from here on out. More

I was very impressed with a service advisor named Richard Heuser. Richard went out of his way to help me get my truck looked at when I had a problem. Heuser. Richard went out of his way to help me get my truck looked at when I had a problem. More