Truck City Ford - Service Center

We have been buying cars and trucks from Truck City Ford since 1999. Eddie Haddad always works with us so we get what we want at a fair price. Mike Rodgers has turned the Service department around since he since 1999. Eddie Haddad always works with us so we get what we want at a fair price. Mike Rodgers has turned the Service department around since he came on board. My wife and I recommend Truck City Ford to everyone we know. More

Would like better communication, I was told the spark plug issue was caused by metal being magnetized, the they needed to replace one of the coil packs. When I picked up my RV the only thing on the work plug issue was caused by metal being magnetized, the they needed to replace one of the coil packs. When I picked up my RV the only thing on the work order was replaced a plug. Not really sure what they did or if the problem is taken care of. More

LJ Truck City did the service in a timely professional manner and at a fair price. The problem was solved and I was back on the road. I have done business with them for a very long time and purchased nume manner and at a fair price. The problem was solved and I was back on the road. I have done business with them for a very long time and purchased numerous vehicles from them. They have always done right by me. More

The best dealership ever from start to finish. Sarah Pope was awesome! The service dept was the best. I went to another dealership that was terrible. Leif Johnson was excellent. They took care of Sarah Pope was awesome! The service dept was the best. I went to another dealership that was terrible. Leif Johnson was excellent. They took care of my car and Sarah kept me up to date with the status the entire time. She was even able to get my car out in time for me to head out of town. Everyone I dealt with was very professional. Great example of excellent customer service. I highly recommend this dealership. More

This is the second time I have come for an Oil and Filter change. I didn't have an appointment but Mario told me it would be about a two hour wait. I told him I wasn't available any other day and was willing change. I didn't have an appointment but Mario told me it would be about a two hour wait. I told him I wasn't available any other day and was willing to wait. He also informed me of the price change before anything was done which I also appreciated. The team made it happen! Mario communicated with me throughout the whole process. Love the customer service here! More

Great service. They needed to order parts and as soon as they came in I was able to drop my car off for service. Everything was fixed timely. They needed to order parts and as soon as they came in I was able to drop my car off for service. Everything was fixed timely. More

It took over 2 weeks to replace the recalled gas tank. When I brought it in it had a full tank, but when I picked it up it had a 1/4 tank and it costs me over $100 to fill it up again. When I brought it in it had a full tank, but when I picked it up it had a 1/4 tank and it costs me over $100 to fill it up again. More

Professional and fast service . everything was done in a timely manner from drop off to pick. everything was done in a timely manner from drop off to pick. More

Scott worket with us so well that he made sure we had a safe camping trip fixing our camper. thank you, Scott. safe camping trip fixing our camper. thank you, Scott. More

Excellent service, great service tech and very little time me wasted waiting for the service to be completed time me wasted waiting for the service to be completed More