Truck City Ford - Service Center
Buda, TX
1,658 Reviews of Truck City Ford - Service Center
Our service advisor was exceptional. She kept us informed. Unfortunately I cannot recall her name. If you look up the records, I would love her to get credit for this review. She was ver She kept us informed. Unfortunately I cannot recall her name. If you look up the records, I would love her to get credit for this review. She was very ,very nice and kept me in the loop the entire time.. More
Robert Laughlin was awesome. Called and asked if I could drop off for works package, cabin filter and air filter. Showed up dropped off and was texted few hours later when it was Called and asked if I could drop off for works package, cabin filter and air filter. Showed up dropped off and was texted few hours later when it was done. Paid online and had it ready when I got there. More
Service was great although it took a couple days to get to it and I had to leave it. Kind of inconvenient. But they did fix the problem so that's a plus. Robert Laughlin was the Service Advisor and he d to it and I had to leave it. Kind of inconvenient. But they did fix the problem so that's a plus. Robert Laughlin was the Service Advisor and he did a great job. More
Service was great and quick. Nathaniel was extremely helping and prompt. Everybody at the service center was great. Nathaniel was extremely helping and prompt. Everybody at the service center was great. More
Brought our F350 in for a safety recall part replacement, a brake job, 2 new tires and an oil change in preparation for 6 week drive to cooler climes. When we got home we realized there were multiple electri a brake job, 2 new tires and an oil change in preparation for 6 week drive to cooler climes. When we got home we realized there were multiple electrical issues as a result of the safety recall part installation. We then had to return the next day for them to rectify the issues. Besides having to drive multiple vehicles 35 minutes back and forth using our gas for their mistakes, we had to postpone our trip in order for the issues be resolved. In the past 25 years I have purchased a total of 4 vehicles from Buda Ford and have always been happy with their servicing of the vehicles. I’m very disappointed with our latest experience 😣. More
Great service as always! Pick up and drop off of my vehicle from home is a great convenience. Pick up and drop off of my vehicle from home is a great convenience. More