Truck City Ford - Service Center
Buda, TX
1,646 Reviews of Truck City Ford - Service Center
Robert Laughlin was awesome. Called and asked if I could drop off for works package, cabin filter and air filter. Showed up dropped off and was texted few hours later when it was Called and asked if I could drop off for works package, cabin filter and air filter. Showed up dropped off and was texted few hours later when it was done. Paid online and had it ready when I got there. More
Service was great although it took a couple days to get to it and I had to leave it. Kind of inconvenient. But they did fix the problem so that's a plus. Robert Laughlin was the Service Advisor and he d to it and I had to leave it. Kind of inconvenient. But they did fix the problem so that's a plus. Robert Laughlin was the Service Advisor and he did a great job. More
Service was great and quick. Nathaniel was extremely helping and prompt. Everybody at the service center was great. Nathaniel was extremely helping and prompt. Everybody at the service center was great. More
Brought our F350 in for a safety recall part replacement, a brake job, 2 new tires and an oil change in preparation for 6 week drive to cooler climes. When we got home we realized there were multiple electri a brake job, 2 new tires and an oil change in preparation for 6 week drive to cooler climes. When we got home we realized there were multiple electrical issues as a result of the safety recall part installation. We then had to return the next day for them to rectify the issues. Besides having to drive multiple vehicles 35 minutes back and forth using our gas for their mistakes, we had to postpone our trip in order for the issues be resolved. In the past 25 years I have purchased a total of 4 vehicles from Buda Ford and have always been happy with their servicing of the vehicles. I’m very disappointed with our latest experience 😣. More
Great service as always! Pick up and drop off of my vehicle from home is a great convenience. Pick up and drop off of my vehicle from home is a great convenience. More
We have been buying cars and trucks from Truck City Ford since 1999. Eddie Haddad always works with us so we get what we want at a fair price. Mike Rodgers has turned the Service department around since he since 1999. Eddie Haddad always works with us so we get what we want at a fair price. Mike Rodgers has turned the Service department around since he came on board. My wife and I recommend Truck City Ford to everyone we know. More
Would like better communication, I was told the spark plug issue was caused by metal being magnetized, the they needed to replace one of the coil packs. When I picked up my RV the only thing on the work plug issue was caused by metal being magnetized, the they needed to replace one of the coil packs. When I picked up my RV the only thing on the work order was replaced a plug. Not really sure what they did or if the problem is taken care of. More