Truck City Ford - Service Center

My service guy Travis is great! Keeps me up to date on what's going on, no complaints. Keeps me up to date on what's going on, no complaints. More

Our service advisor was exceptional. She kept us informed. Unfortunately I cannot recall her name. If you look up the records, I would love her to get credit for this review. She was ver She kept us informed. Unfortunately I cannot recall her name. If you look up the records, I would love her to get credit for this review. She was very ,very nice and kept me in the loop the entire time.. More

Fast reliable courteous with these people you get service with a smile thank you and God bless you all. with a smile thank you and God bless you all. More

Fantastic, professional and expedient service worthy of my future business. Can’t thank y’all enough. my future business. Can’t thank y’all enough. More

Robert Laughlin was awesome. Called and asked if I could drop off for works package, cabin filter and air filter. Showed up dropped off and was texted few hours later when it was Called and asked if I could drop off for works package, cabin filter and air filter. Showed up dropped off and was texted few hours later when it was done. Paid online and had it ready when I got there. More

Service was great although it took a couple days to get to it and I had to leave it. Kind of inconvenient. But they did fix the problem so that's a plus. Robert Laughlin was the Service Advisor and he d to it and I had to leave it. Kind of inconvenient. But they did fix the problem so that's a plus. Robert Laughlin was the Service Advisor and he did a great job. More

Service was great and quick. Nathaniel was extremely helping and prompt. Everybody at the service center was great. Nathaniel was extremely helping and prompt. Everybody at the service center was great. More

The service provided was courteous, informative, and timely. Thank you for a very satisfactory experience. timely. Thank you for a very satisfactory experience. More

Brought our F350 in for a safety recall part replacement, a brake job, 2 new tires and an oil change in preparation for 6 week drive to cooler climes. When we got home we realized there were multiple electri a brake job, 2 new tires and an oil change in preparation for 6 week drive to cooler climes. When we got home we realized there were multiple electrical issues as a result of the safety recall part installation. We then had to return the next day for them to rectify the issues. Besides having to drive multiple vehicles 35 minutes back and forth using our gas for their mistakes, we had to postpone our trip in order for the issues be resolved. In the past 25 years I have purchased a total of 4 vehicles from Buda Ford and have always been happy with their servicing of the vehicles. I’m very disappointed with our latest experience 😣. More

Great service as always! Pick up and drop off of my vehicle from home is a great convenience. Pick up and drop off of my vehicle from home is a great convenience. More