Truck City Ford - Service Center

Absolutely the best service I have had here. It has always been great service here as I have had several Ford vehicles serviced here and it is top notch. I moved 30 miles away and I still choose It has always been great service here as I have had several Ford vehicles serviced here and it is top notch. I moved 30 miles away and I still choose to have my vehicles serviced here just because of the type of service they provide. I cannot thank Mario Fuentes and the service team there enough as they provided top notch service for my 21 F-150. They were able to accommodate and work with my busy schedule. Great communication and very knowledgeable technicians. More

Great job & the turn around was very fast & friendly. Both vehicles were there for services & returned within 3 days of each other Both vehicles were there for services & returned within 3 days of each other More

In spite of the manufacturer, Mike Rodgers and his service team went above and beyond to make things as right as possible because of known problems with the F150 axel bolts. service team went above and beyond to make things as right as possible because of known problems with the F150 axel bolts. More

Great job and on time! Good communication and subsequent follow up! Will be back again! Good communication and subsequent follow up! Will be back again! More

Brought my car in for an oil change. They got it done so quickly! Great service. They got it done so quickly! Great service. More

Sarah was incredibly helpful and accommodating! Truck City Ford has won my business for a lifetime! Truck City Ford has won my business for a lifetime! More

Did a great job. Was really easy getting a appointment and get the work done Was really easy getting a appointment and get the work done More

Great team. Kept me informed every step of the way on my new vehicle purchase. Love my new Bronco. Kept me informed every step of the way on my new vehicle purchase. Love my new Bronco. More

In the past service at Truck City was not what it used to be so I switched to Maxwell Ford for 3 service visits. They are very welcoming, coming out to your vehicle to begin your service visit,calling you by be so I switched to Maxwell Ford for 3 service visits. They are very welcoming, coming out to your vehicle to begin your service visit,calling you by name and just making your visit comfortable. I don’t like to go into Austin for anything so I tried Truck City again. I made an appointment online and arrived 10 minutes early for my 9:00 appt. Sat and waited 10 minutes, no one came out to begin my service visit so I went inside. Four people were talking about what to order for lunch or something. I waited and finally said “Excuse me I have 9:00 appt. The man looked me up in the computer and then was less than cordial when asking questions to set up my service. I was never called by name, was nearly run over by another associate when I tried to go through the door. (I guess that’s just manners but I’m an old lady and being treated like a lady means something to me.) After that I assume my car was serviced appropriately and within good time frame. I just miss the way Truck City service used to be. I’ve bought 4 vehicles from your dealership and a little friendliness goes a long way with me. More