Truck City Ford - Service Center
Buda, TX
1,658 Reviews of Truck City Ford - Service Center
Thank you for getting my car back on the road, and for working with me on the timing. Nate was excellent at communicating to me everything that was going on. working with me on the timing. Nate was excellent at communicating to me everything that was going on. More
Great service! Very friendly and helpful staff. Specifically Richard Heuser (Service Advisor) went above and beyond to ensure that I walked away as a satisfied cust Very friendly and helpful staff. Specifically Richard Heuser (Service Advisor) went above and beyond to ensure that I walked away as a satisfied customer. More
A HUGE shout out to the service department. Specifically, Nate Lewis and Mike Rodgers. Don't worry, I won't go into the long story... Let me just say that Nate (Service Advisor) and Mike (Serv Specifically, Nate Lewis and Mike Rodgers. Don't worry, I won't go into the long story... Let me just say that Nate (Service Advisor) and Mike (Service Director) went above and beyond to ensure that I walked away as a satisfied customer. The fact that my vehicle is not even a Ford speaks volumes. They could've told me that it wasn't their problem and sent me on my way but they didn't. They did more than was necessary and I hope they get the recognition that they truly deserve. I mention my vehicle isn't a Ford because they work on other brands and customers should know this and give them a chance to earn your business. However, call first to make sure it's something that they can, in fact, work on for you. I promise you will not be disappointed with the customer service you receive. Thank you, Nate and Mike, for going the extra mile to make a customer happy. If I decide to buy a Ford next, I will make sure the GM knows it's because of the service you provided! More
Always a pleasure doing business here. John Jones is the best thing to happen for the car business. John Jones is the best thing to happen for the car business. More
Travis was outstanding in every possible way. Professional and a great communicator. Because of him, I will continue to come back to Truck City. Professional and a great communicator. Because of him, I will continue to come back to Truck City. More
TCF has been taking care of my Escape for the last 3+ years and Travis has been an excellent Service resource. The crew and mechanics have went above and beyond to facilitate our vehicle repair and rout years and Travis has been an excellent Service resource. The crew and mechanics have went above and beyond to facilitate our vehicle repair and routine service. While other dealerships have months of wait time to get an appointment for routine service, TCF was only a few days wait. Thank you TEAM! More