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Truck City Ford - Service Center

Buda, TX

4.8
1,629 Reviews

1,629 Reviews of Truck City Ford - Service Center

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September 13, 2023

Truck City makes sure to get repairs done quickly and correct the first time. Great service team. More

by HAILEYM159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Maierhofer
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September 12, 2023

They are always pleasant and efficient. They always remember who we are and are quick and courteous More

by SYCKMIND69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2023

Scott is excellent - fitted me in in a crunch ! Brilliant service, very efficient, highly recommend More

by DMAREEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Sep 15, 2023 -

Truck City Ford responded

Thanks for your review, your time and your business. Our service team is among the best in the area, and will always work hard to earn and keep your business.

September 12, 2023

Scott was a very helpful and informative service person. He called to let us know when our truck be ready. He explained everything they did to our truck. More

by YOLANDAR1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Sep 15, 2023 -

Truck City Ford responded

Scott is a top performer in our service groupm, and always keeps on top of the vehicles in service. He keeps the customer informed along the way, and ensures quality work by the team. Thanks for the rating.

September 12, 2023

Excellent customer service. Kept me updated on the status of my vehicle. Provided tips for making checkout easy since I have maintenance plan. More

by CLGRAY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Sep 15, 2023 -

Truck City Ford responded

You worked with on of our top Service Advisers i with Scott. He has a great amount of loyalty customers not only to the brand, but to the level of service he provides. He works cohesively with other teams to ensure quality service. We appreciate your feedback and the recommendation.

September 12, 2023

I was very satisfied with the service and the person who helped me.thank you. More

by ANAINDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 15, 2023 -

Truck City Ford responded

We appreciate your time to give us feedback, and your loyalty to the brand and Truck City Ford. We are here for any future work .

September 11, 2023

As always, great communication and great service. Very happy to recommend Nate and Truck City. More

by MELROSEKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Truck City Ford responded

Your time and your business are very important, and you have lots of choices for purchasing or servicing a vehicle. We are glad you chose Truck City Ford as your service dealer, and appreciate your loyalty to the brand and Truck City. Nate never disappoints and will work tirelessly to get the job done right.

September 11, 2023

2021 Ford F-600 box truck 30,000 mile service oil change, air filters, fluid checks More

by PAYMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
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Sep 12, 2023 -

Truck City Ford responded

We appreciate your time and your business. Our service group is top rated, and will work hard to earn and keep your business. We look forward to the next opportunity to serve you.

September 08, 2023

Kind and professional. Knowledgeable about the truck I needed parts for and got me the correct parts More

by DARYL.BURRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
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Sep 12, 2023 -

Truck City Ford responded

Daryl, thanks for the kind words and the feedback for Truck City ford. We will always work hard for your business, and keep you informed for updates. Our techs are very well trained with certifications for superior performance. You have lots of choice for service, and we are glad you are loyal to Truck City.

September 08, 2023

Great service, friendly staff, in and out without any hassles. Mario Fuentes always takes care of our needs. More

by WENDI_TREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
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Sep 12, 2023 -

Truck City Ford responded

Wendi, our goal at Truck City Service is provide superior customer service, timely transactions, and total transparency. Mario is a top performer,and is a top referral advisor. Thanks for your business and your time.

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