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Truck City Ford - Service Center

Buda, TX

4.8
1,657 Reviews

1,657 Reviews of Truck City Ford - Service Center

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September 25, 2023

We bought our truck specifically from Truck City Ford. 2018 .....Everyone on this service was fantastic. All completed perfectly... Explained well especially the navigation system and how to handle in th More

by Bob M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Pope, Hailey, Mario, Cashier
September 25, 2023

I could not say enough GREAT things about this dealership. I am extremely satisfied with the Service team, and the Finance Team. I purchased my Extended Service Plan, and after a little while, sta More

by Huck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Had a great experience, Truck City Ford Team was very professional and helpful. Would recommend the dealership to a friend. More

by JUSTIN.HAWKINS901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Trevino
September 25, 2023

I was not sure if I could trust Extended Service Plans and reached out to a number of resources to see what they thought about ESPs. I got mixed reviews. I reached out to an auto shop of mine, who is a cl More

by Huck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Moradi
September 25, 2023

Excelente servicio muy amables y atentos a las necesidades del cliente los recomiendo al 100% More

by BERTA2488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Ricard did a great job with my 2017 Ford Fusion Hybrid brake inspection and recall service. More

by MARK@MARKSUMMERS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard did a great job with the recall details.
September 23, 2023

I cracked the driver's side mirror. Scott ordered the part, called me when it was in and scheduled the repair. I was in and out in an hour. More

by JHBOOKLADY
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
September 22, 2023

Service was provided in a timely manner, customer service was informative and kind. Very pleased More

by MICHAEL2SALAZAR84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dalberg
Sep 22, 2023 -

Truck City Ford responded

Blake is new to our team, but blends right in with his professional demeanor. he will work hard for your business, and constantly be on alert for any needed recommendations or changes. We appreciate your time and your business.

September 22, 2023

RIchard took care of my normal service as well as a few recalls on my truck. He gave me updates and had the truck ready when promised. More

by GREG.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Sep 22, 2023 -

Truck City Ford responded

Richard is a consumate professional and is requested often by customers. He will work hard for you, keep you in the loop, and ensure quality work on your vehicle. He works to finish in the timeline he proposed. Thanks for your business.

September 22, 2023

purchased my Explorer there on the recommendation of a client. Have not been disappointed YET! everyone in both sales and service seem truly pleased to serve. More

by JOHN.DELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sarah pope
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